Financial Advoc II

JOB RESPONSIBILITIES

• Resources - Assessment, discernment, completion and mastery of entry level resources such as: income-based Medicaid, hospital financial programs and Title V funding.

• Family Experience - Serve as a direct contact for parents with complex financial needs and billing concerns and work to improve the family's experience.

• Family Education - Educate families how to utilize available resources and renew them for chronic care patients.

• Hospital Billing - Basic understanding and utilization of hospital billing system.

• Liaison - Act as liaison between family, customer service and basic billing teams.

JOB QUALIFICATIONS

• High school diploma or equivalent.

• 2 years of work experience in a related job discipline.

• NAHAM CHAA certification must be obtained within a year of hire into the role.

Primary Location

Schedule

Shift

Department

Employee Status

FTE

Weekly Hours

*Expected Starting Pay Range

*Annualized pay may vary based on FTE status

At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s. 

 Cincinnati Children's is: 

• Recognized by U.S. News & World Report as a top 10  best Children's Hospitals in the nation for more than 15 years 

• Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH) Funding 

• Recognized as one of America’s Best Large Employers  (2025), America’s Best Employers for New Grads (2025) 

• One of the nation's America’s Most Innovative Companies as noted by Fortune 

• Consistently certified as great place to work 

• A Leading Disability Employer as noted by the National Organization on Disability 

• Magnet® designated for the fourth consecutive time by the American Nurses Credentialing Center (ANCC) 

 We Embrace Innovation—Together.  We believe in empowering our teams with the tools that help us work smarter and care better. That’s why we support the responsible use of artificial intelligence. By encouraging innovation, we’re creating space for new ideas, better outcomes, and a stronger future—for all of us. 

Comprehensive job description provided upon request.

Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability