Financial Aid Advisor

Job Title:

Financial Aid Advisor

Department:

Financial Aid

Reports To:

Associate Director of Operations

Position Overview:

Primarily responsible for assisting students and parents in regard to financial aid

Duties and Responsibilities:

Advise students and parents on eligibility requirements for federal, state and institutional aid

Review financial aid applications; perform needs analysis in order to determine need for both undergraduate and graduate students

Assist students in estimating their educational expenses, calculating their needs for the year and preparing a financial aid plan

Ensure compliance with all financial aid policies, procedures and regulations when reviewing financial aid applications

Interact with various college offices and outside entities to resolve conflicts, expedite processing and access information

Responsible for processing applications, administering and managing all financial aid programs including Federal, State, and Institutional aid programs. This includes but is not limited to:

Loan Entrance and Exit Counseling

Federal Pell Grant and SEOG Grant reconciliation

Work Study Reconciliation including processing time sheets

New York State TAP Grant Reconciliation

Reconcile federal student loan proceeds

Certify private education loans

Perform application verification, conflict resolution, and use professional judgment as needed

Represent the office during promotional events (Open Houses, Orientation, Workshops, Accepted Students Day, etc.)

Assist director and associate director on special projects

Advise and assist support staff and student assistants when necessary

Work evening and weekend hours as necessary

Travel to meetings, training sessions and conferences as required

Qualifications:

Associate's degree required, Bachelor degree preferred

3-4 years of financial aid experience strongly preferred

Knowledge of Title IV programs and regulations

Excellent organizational, interpersonal and communication skills

Familiarity with Datatel software preferred

Knowledge of Microsoft applications and computer skills

Extensive knowledge of all applicable financial aid regulations

Ability to manage multi task and work independently

Superior attention to details

Willingness to implement quality customer service strategies