Financial Aid Coordinator

POSITION DESCRIPTION

Coordinate OCOM’s Office of Financial Aid programs and activities and ensure that assigned financial aid functions fulfill institutional goals and objectives.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provides administrative support to the day-to-day operations of the OCOM Office of Financial Aid and the Office of Student Services.
• Support the OCOM-approved financial aid policies and ensure that they are adhered to throughout the financial aid process.
• Creates, sends, and responds to correspondence relating to financial aid.
• Maintains the Office of Financial Aid calendars, screens calls, greets visitors, and answers questions regarding office policies, procedures, and services for visitors and enrolled students.
• Creates and designs PowerPoint presentations, infographics, flyers, and other reports.
• Counsels students on financial aid processing, awarding, scholarships, and debt management
• Tracks participation, reports, and prepares student materials for the Debt Management Program and other presentations.
• Assists in preparing and compiling reports for the scholarship committee procedure, meetings, and the OCOM Scholarship Donor Stewardship program.
• Conducts presentations for current and prospective students.
• Monitors, analyzes, and reports medical student payments, balances due, and student refund statuses.
• Ensures confidentiality of student records in compliance with the Family Educational Rights and Privacy Act (FERPA)
• Collaborate in supporting the Title IV application for the OCOM
• Assisted the Director of Financial Aid in accreditation functions, including document creation, data collection, and data entry.
• Performs other related duties as assigned

SUPERVISORY RESPONSIBILITIES

None

QUALIFICATIONS

• Bachelor’s degree or higher
• Previous experience in financial aid is preferred.
• A team player who values cooperation, mutual support, and team cohesion.
• Must be authorized to work in the United States and provide proof of eligibility.
• Must be local to the Central Florida area.

KEY COMPETENCIES AND SKILLS

• Strong oral and written communication skills
• Exceptional interpersonal skills in order to work well with faculty, staff, students, administration, and the public
• Maintaining confidentiality and attention to detail are essential
• Respond calmly and appropriately in emotional situations
• Listen and communicate in a positive manner
• Collaborate and interact with healthcare professionals
• Organize, direct, and prioritize work appropriately
• Exercise independent judgments in complex and new situations
• Manage multiple concurrent projects and still meet strict deadlines
• Manage time well and work under stressful conditions
• Excellent public speaking skills
• Relate well with a diverse student population and other constituencies.
• Ability to work independently as well as function effectively in a team and within a diverse group of people
• Demonstrate tact, courtesy, and discretion in dealing with faculty, staff, students, administration, and the public.
• Maintain a high energy level and enthusiasm for OCOM.
• Proficient in using Apple Mac computers and Google Workspace tools.

• Salary: $55,000/annually
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Short Term & Long Term Disability
• Training & Development
• Wellness Resources