Financial Coordinator

Looking for a career that makes you smile?

We’re seeking a Financial Coordinator to join our growing team.

You'll perform various financial, administrative, and insurance-related activities.  Contact patients about past-due balances and facilitate payment arrangements.  Verifies insurance coverage and clarifies available financial resources for patient care. Submit prior authorizations for treatment.

How you’ll make us better:

• Communicate with patients regarding past-due accounts using phone, email, and text messaging
• Work with clinic team members to ensure payments are collected
• Collect and process payments on past-due accounts
• Work with patients to make payment arrangements as necessary
• Perform general office and administrative duties assisting with the patient process
• Greet and schedule patients
• Assist with the New Patient process including the new patient phone call and administrative follow-through
• Process and document clinic forms accurately to ensure HIPAA and State law compliance (i.e., patient records, financial forms, and insurance contracts)
• Verify patient insurance eligibility
• Submit insurance prior authorizations
• May reconcile cash balance and manage Accounts Receivable and Payables, including making bank deposits
• Adjust patient ledgers

Your special skills:

We’re proud of our company culture and heritage of awesomeness. We are looking for someone who wants to be part of a team environment where everyone does their share and more. It is essential to be flexible, friendly, receptive to feedback, and committed to personal growth.

A successful team member enjoys working in a fast-paced environment, adapts well to change, and consistently goes above and beyond in day-to-day activities and interactions with patients and team members.

Prerequisites for success:

• High School diploma required
• Minimum of 1 (one) year of experience in billing, collections, or insurance processing
• Basic knowledge of Microsoft 365, computers, and standard office equipment
• Basic knowledge of mathematical principles
• Basic knowledge of current collection laws preferred
• Basic knowledge of insurance administration or processing
• Intermediate knowledge of MS Office Applications with proficiency in SharePoint & Excel

The Perks:

In exchange for the dynamic contribution you’ll bring to our team, we offer:

• Competitive salary 
• Medical, dental, vision and life insurance 
• Short and long-term disability coverage 
• 401(k) plan 
• 2 weeks paid time off in your first year + paid holidays
• Discounts on braces and clear aligners for you and your family members 

Pay Range: $18.40 - $23.70