Financial Coordinator at Hi5 Orthodontics

Hi5 Orthodontics is seeking a skilled and passionate Orthodontic team. With a strong reputation for exceptional patient care and cutting-edge treatment options, this is an incredible opportunity to grow your career in a thriving, patient-centered practice. Hard-working and motivated, the successful candidate will bring a passion for providing the best patient care to the communities they serve.

Website:   Orthodontist in Spokane, WA - Hi 5 Orthodontics - Braces Near me 

Why Join Us? (Add practice details, example below.)

• Established office of over a decade 

• State-of-the-Art Facility-Advanced technology

Responsibilities: 

• Discuss financial options with patients, including orthodontic treatment costs, payment plans, insurance coverage, and financing solutions 
• Insurance Verification & Claims: Verify dental insurance benefits, accurately submit insurance claims, track claim status, and follow up on outstanding or denied claims 
• Patient Billing & Collections: Manage patient billing processes, apply payments, monitor account balances, and communicate with patients to resolve billing concerns and collect outstanding balances 
• Customer Service: Provide clear, compassionate financial guidance to patients and families, helping them understand their treatment costs and financial responsibilities 
•  Documentation & Record Keeping: Maintain up-to-date and accurate financial records, agreements, and insurance documentation within the practice management software  

Experience:

• Previous experience in dental or healthcare financial coordination, billing, or insurance (2+ years preferred) 
• Strong knowledge of dental insurance policies, ADA codes, and claims submission processes 
• Proficiency with dental practice management software (e.g., Dentrix, Eaglesoft, Open Dental) 
• Excellent communication skills with the ability to explain financial concepts clearly and empathetically 
• Strong attention to detail, organizational skills, and the ability to manage multiple tasks simultaneously 
• Capable of working independently and as part of a collaborative team in a fast-paced environment 
• Understanding of HIPAA regulations, ethical billing practices, and patient confidentiality standards 
• Team members are expected to uphold the culture outlined in the SDB Handbook, with a focus on our core values and any additional responsibilities as defined 

Comprehensive Benefits Package:

• Medical, Dental, Vision, and 401(k)

• Paid holidays

• Paid time off

Join our team and be part of a practice dedicated to excellence in SPECIALTY care. If you're ready to take your career to the next level, apply today! 

• Working knowledge of dental terminology and practices.
• Basic accounting understanding with regard to interpreting the practice’s aging reports.
• Must be comfortable in a fast paced, quickly changing environment.
• Ability to uphold financial policies while approaching patients in a friendly and supportive manner.
• Strong organization, interpersonal and communication skills are essential.
• Comfortable interacting with the general public.
• As a condition of employment, qualified applicants will be subject to a background check, including criminal history, driving history and character references.

Education and Experience:

• High School Diploma or equivalent
• Minimum one to three (1-3) years of relevant experience, preferably in a dental office.

Physical Requirements:

• Ability to sit, stand and walk for extended periods of time.
• Ability to lift up to 25 pounds.
• Excellent speaking and listening skills, requiring the perception of speech.
• Must have high finger dexterity to perform duties involving work on the computer.
• Equipment Used:
• General office equipment (e.g. computer).