Financial Counselor

Make a Difference Where It Matters Most

The Financial Counselor will be responsible for outreach and enrollment efforts for CommWell Health patients who lack access to health insurance. They will also provide outreach to the community to educate, screen and enroll those who are uninsured. The Financial Counselor will be responsible for screening patients for Affordable Care Act (ACA) and Medicaid, as well as assisting eligible patients with the enrollment process.

Join a team that’s been providing compassionate, patient-centered care to rural North Carolina communities for 50 years. At CommWell Health, you won’t just care for patients, you’ll empower families, change lives, and be part of a mission-driven team that believes everyone deserves quality healthcare, close to home.

What You’ll Do

• Screen patients for eligibility and assist with enrollment in ACA, Medicaid, and Marketplace insurance plans.
• Provide accurate information and resources on healthcare policies, eligibility, and program requirements.
• Collaborate with insurance representatives, agencies, and internal teams to resolve enrollment issues and support coordinated patient care.
• Maintain thorough, up-to-date records of screenings, applications, and patient interactions.
• Represent CommWell Health by participating in outreach events, ongoing training, and modeling organizational values.

What We’re Looking For

Required:
• Clean driving record with current NC driver’s license and approved by corporate vehicle insurance vendor for driving privileges
• High school diploma or equivalent
Preferred:
• Associate's or bachelor's degree in a related field preferred.
• Previous experience in a healthcare setting, particularly relating to registration or finance is highly desirable.
• Familiarity with healthcare assistance programs, such as Marketplace, and Medicaid.
• Two (2) years experience in a medical, dental, or behavioral health setting preferred.
• Strong familiarity with NC Medicaid eligibility requirements and enrollment process.
• Experience in Microsoft Word, Excel, Outlook, and PowerPoint.
• Experience or training in Epic

Why Join CommWell Health?

• Impact: Be part of a team that delivers life-changing care to underserved populations.


• Balance: Enjoy a supportive, flexible environment that values your well-being.


• Growth: Access continuous learning, advancement pathways, and leadership development.


• Recognition: Your voice matters. At CommWell Health, every team member “colleague” is seen, heard, and valued

We Take Care of Our Team

• Medical, Dental & Vision Insurance – Affordable plans with options that meet your family’s needs


• 401(k) with Matching – Invest in your future with confidence


• Generous PTO – Enjoy time off with paid holidays, emergency leave, and vacation accruals


• Employee Assistance Program (EAP) – Support for your mental, emotional, and financial wellness


• Career Growth – On-the-job training, certification support, and advancement opportunities

A Team That Cares for You

At CommWell, our teams are more than colleagues, we are a tight-knit, mission-driven family. You’ll work alongside experienced clinicians, receive support from leaders, and participate in team huddles, recognition programs, and a collaborative care model rooted in our core value, “The Value of Valuing” by recognizing each person’s worth, perspective, and contributions.

Equal Opportunity Employer

CommWell Health is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Ready to Join Us?

If you’re compassionate and ready to be part of something bigger, we’d love to meet you. Apply today and help us shape the future of community health, one patient, one family, one community at a time.