Financial Eligibility Specialist

The Financial Eligibility Specialist is responsible for determining financial eligibility for clients applying for services across assigned programs.

Benefits:

• Health Insurance starting your first day


• 401k plan including employer match


• Competitive Time Off Benefits


• Hourly pay range: $13.72 - $17.67

Responsibilities: 

• Under direction, ensure that the activities of this position and relevant programs are consistent with the mission, vision, and values of Catholic Charities.

• Maintain documentation in compliance with HIPAA, internal policies, and funding source requirements.


• Communicate eligibility outcomes to clients, program staff, and relevant departments in a timely and professional manner.


• Track re-certification dates and request updated documentation as needed for continued eligibility.


• Assist clients in understanding the eligibility process and documentation requirements.


• Collaborate with intake staff, case managers, and billing or compliance teams as needed.


• Maintain strict confidentiality and handle sensitive client information with care.


• Perform other duties as assigned or directed.

Working Conditions and Physical Demands:

• Normal office environment.


• Frequent sitting, talking, listening/hearing.


• Reading, writing and finger dexterity to manage correspondence, faxing, copying, answering phones, forms/documents, computer and client files required on a frequent basis.


• Tasks require visual perception and discernment.


• Organizing and coordinating schedules.


• Analyzing and interpreting data.


• Communicating with the public.


• Frequent use of computer and telephone/cell phone

 Requirements:

• Combination of education and experience normally represented by a High School diploma or GED with 1 year of experience. 


• Working knowledge of medical billing systems preferred. 


• Knowledgeable on insurance and reimbursement process.


• Familiarity with HIPAA privacy requirements for client/patient information. 

• Must have good oral, written and interpersonal communication skills.


• Must be well organized, detail oriented and can maintain confidentiality.


• Ability to show patience and courtesy when working with people.


• Good telephone and client/patient relation skills.


• Ability to work with diverse client population and community organizations as well as staff at all levels.


• Good working knowledge of computers and Microsoft Office software


• Final applicant is required to be fingerprinted to complete background check.

Learn More about Catholic Charities and our Programs by visiting:

• Overview | Catholic Charities Diocese of Cleveland (ccdocle.org)


• Service Areas | Catholic Charities Diocese of Cleveland (ccdocle.org)


• Families of Promise | Catholic Charities Diocese of Cleveland (ccdocle.org)

Catholic Charities is an equal opportunity employer.