We are searching for a dedicated Financial Services Call Center Representative to join our exceptional team at Randstad in Charlotte, NC.
Growing your career as a Full-Time Financial Services Call Center Representative is an exceptional opportunity to develop valuable skills.
If you are strong in persuasion, problem-solving and have the right aptitude for the job, then apply for the position of Financial Services Call Center Representative at Randstad today!
Company Description: We are a leading financial services firm dedicated to empowering individuals to achieve their financial goals through sound investment strategies and unparalleled customer service. With a commitment to integrity and excellence, we strive to provide our clients with the support and guidance they need to navigate the complexities of the financial world.
Position Overview: As a Financial Services Call Center Representative, you will play a vital role in delivering exceptional service to our clients. You will be responsible for handling inbound calls from clients, addressing their inquiries, providing accurate information about our range of financial products and services, and assisting them in resolving any issues they may encounter.
Key Responsibilities:
- Respond promptly to inbound calls from clients and provide knowledgeable assistance.
- Address client inquiries regarding financial products, account information, transactions, and policies.
- Educate clients on investment strategies, retirement planning, and other financial topics.
Qualifications:
- Bachelor's degree in Finance, Business Administration, or a related field preferred.
- Prior experience in a financial call center or customer service role is highly desirable.
- Strong understanding of financial products such as mutual funds, ETFs, IRAs, and brokerage accounts.
Company Description
Randstad Staffing. We provide outsourcing, staffing, consulting, and workforce solutions within the areas of engineering, accounting and finance, healthcare, human resources, IT, legal, life sciences, manufacturing and logistics, office and administration, and sales and marketing.
We can’t wait to tell you all about it!
Benefits of working as a Financial Services Call Center Representative in Charlotte, NC:
● Company offers great benefits
● Advancement opportunities
● Competitive salary