Financial Services Manager

Description

KOLLECTIVE - Keys to success

Every Kollective dealership team member is expected to work in concert with other departments to provide an unparalleled ownership experience for each customer they meet, speak to or work with ... to go beyond what is required ... to exceed the customer’s expectations in every thought, word and gesture. That is not only a Kollective tradition, but the very foundation of our success.

KOLLECTIVE is a new breed of automotive brand.

We proudly sell and service some of the worlds luxurious and iconic brands, Mercedes-Benz, Lexus, Audi and Jaguar Land Rover. We have operations in New York City, Long Island, New Jersey and Texas.

MISSION STATEMENT

Our goal is to deliver an express indelible luxury customer shopping experience that is the bedrock of all we do.

Our dealership environments reflect the changing global marketplace and reflect the way our customers shop for vehicles. We work tirelessly to grow our businesses partnering within our communities where we will sell and service new, pre-owned, and CPO vehicles. We aren’t purely a car dealership, we are digital and physical retail destination, a way of life, a conduit to a better lifestyle.

We care deeply about our customers, employees and the community. Working in the automotive business is not just a job for us, it’s a calling. We’ve committed to this industry because we’re all striving to be a part of something that makes a real, meaningful difference.

In short, we always ‘do the right thing.’ And together we are “Driving Modern Luxury.”

As a Financial Services Manager, your role is to help identify the finance, leasing and after-sale product options that best satisfy the needs of the customer. You are also charged with completing much of the paperwork required for the sales transaction and presenting customers with information about other available services.

As part of your commitment to deliver extraordinary service as a Financial Services Manager, you are expected to meet or exceed dealership objectives. in order to accomplish this, discuss the following success indicators with your management team:

• Offering a variety of financing and leasing options and exploring alternative financing sources when primary sources are not available.
• Educating Sales consultants and Sales Managers about financing and leasing options.
• Identifying and presenting financing resources to customers.
• Satisfying your customers’ financing and leasing terms needs through the dealership’s sales process.
• Ensuring that Sales consultants, Sales Managers and Financial Services Managers work together toward a smooth sales process.
• completing sales, finance and leasing transaction documents accurately and on time.
• Securing the funding for individual transactions quickly.
• Achieving sales volume and profit margin goals for the dealership.
• Reducing charge-backs to the finance and leasing department.

RESPONSIBILITIES

The primary goal of the Financial Services Manager is to ensure that customers have an exceptional dealership experience when investigating vehicle financing options. The responsibilities of the Financial Services Manager usually include:

Developing Lending Sources

Your success as a Financial Services Manager depends a great deal on your ability to identify and cultivate sources of lending to meet customers’ varying needs. in order to effectively achieve this, the Financial Services Manager should Identify the funding sources that provide the best overall value in terms of rates, service and dealership fit. if appropriate, work with the General Sales Manager to survey the full range of products offered by each lender.

Establish strong relationships with a small number of reliable lenders that can support your business over the long term and allow you to maintain optimum levels of profitability and customer engagement.

Actively Supporting the Sales Process

Financial services are a key component of the sales process. We encourage the Financial Services Manager to be actively involved in the sales process.

Coaching and Training Sales Consultants

An important part of your role as a Financial Services Manager is to educate Sales consultants about the financing process, so that customers can expect and enjoy a seamless sales process.

Qualifying and Informing Customers

Financing can be complicated and confusing, so it is important that customers feel informed and valued throughout the financing process. 

Promoting Financial Products and Services

in addition to presenting financing and leasing options to customers, Financial Services Managers should find opportunities to promote other financial products and services offered by the dealership.

BENEFITS

• Medical, Dental, and Vision
• 401K Plan
• Paid time off
• Growth opportunities
• Paid Training
• Employee Vehicle Purchase Options
• Individually owned and operated
• Long term job security
• Discounts on Products and Services

EQUAL OPPORTUNITY

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Requirements

QUALIFICATIONS

• Prior experience as a Finance Manager in a new car dealership
• Superior communication skills
• Attention to detail
• Strong ability to form relationships with customers, sales staff and lending institutions
• Computer literate  
• You can meet our high standards for honesty, transparency, and adherence to sound business practices