Findlay Dealership Receptionist - Full-Time

Findlay is one of the largest & fastest growing automotive groups in the U.S. Findlay Lexus of Spokane is seeking a motivated and detail-oriented Receptionsist to join our team. This role is essential in supporting our sales staff and ensuring an exceptional customer experience. 

Compensation: 

• $20.00 per hour

Benefits:

• Great working environment


• Paid Training


• Generous incentive and bonus programs


• Paid Vacations: 5 days after 1 year anniversary, 10 days after 2 year anniversary, and 15 days after 7 year anniversary


• Holiday pay: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day if the Holiday does not land on a day in which the dealership and/or department is regularly closed or is a regularly scheduled day off.


• Medical


• Dental and Vision insurance


• 401K

Responsibilities:

• Answer phones and direct consumer to the proper department and follow up in a timely manner


• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution


• Operate switchboard telephone system


• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold


• Assist the managers with various clerical duties as needed


• Be friendly, professional, courteous and efficient when working with all customers and employees


• Familiarize yourself with department structures & internal procedures for assisting customers efficiently

Qualifications:

• Experience with Microsoft Office suite is a plus


• Ability to communicate customers' interest, needs, and request to management and sales personnel


• Professional personal appearance


• Clean driving record


• Applicants must be at least 18 years of age due to company's liability insurance requirements