Findlay Lincoln - Service Advisor

Findlay Lincoln is seeking an organized and detailed Service Advisor/ Consultant. 

Service Advisor/ Consultant Responsibilities

• Greeting customers promptly.


• Obtaining customer and vehicle information.


• Clearly reporting all vehicle symptoms as described by the customer.


• Determining and recommending needed maintenance based on age, mileage and history of vehicle.


• Prepare a complete and accurate estimate of cost for labor and parts.


• Establish and communicate a follow up time.


• Monitor the progress of each vehicle throughout the day, and update customers frequently.


• Verify that the final invoice reconciles with the work performed on every repair order.


• Explaining all completed work and charges to customers.


• Maintain excellent Customer Service through clear communication and interaction with all clients. 

Job Requirements

• Proven record of achieving exceptional Customer Satisfaction


• Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must


• Display and Practice exceptional attitude toward Clients and Team Members.


• A desire for a long term career with a growing organization.


• Personal and professional integrity.

Benefits

• 
  

  Great working environment.

  
  


• 
  

  Paid Vacations.

  
  


• Medical.


• Dental and Vision insurance.


• 401K.