Fine Jewelry Manager - NYC Flagship

JOB PROFILE
Job Title: Fine Jewelry Manager
Reports to: Store Director
Division: Retail

OVERVIEW
With over a century of expertise as the preeminent purveyor of fine watches in the U.S., Tourneau provides an exciting opportunity for the Bucherer Group to establish a footprint and extend their offering of fine jewelry to the United States. Since the house’s inception in 1888, Bucherer has the finest of craftsmanship at our Lucerne Atelier, earning a place among Europe’s most eminent jewelers. Celebrating curiosity and innovation are the cornerstones of Bucherer’s jewelry philosophy.
The Fine Jewelry Manager will act as an ambassador of Tourneau/Bucherer and be the key point person in driving and growing the jewelry business within the location. This individual is responsible for providing clients with an elevated shopping experience, exploring both their immediate and future needs. The Fine Jewelry Manager exhibits the highest regard for delivering first in class service by promoting the company and brand partners to the client, and personally committing to further educate themselves to enhance their skills. Candidates must have a passion for fine jewelry, art and culture, be a global thinker who is strategic and able to lead the jewelry business.

ESSENTIAL JOB RESPONSIBILITIES
• Clearly communicate on a daily basis jewelry sales objectives and how this relates to weekly and monthly targets.
• Work as a team with management and co-workers to achieve and exceed personal, store and department targets
• Acquire, build and maintain an active client book
• Coach and develop jewelry team members, providing just in time feedback on improving skillset and utilizing all available tools to grow the jewelry business
• Share knowledge and motivate all store team members to promote jewelry
• To communicate with management about opportunities to develop community relationships and to explore potential events to increase brand awareness and customer loyalty among new and existing clients.
• To be professional, approachable, knowledgeable, and gracious in all interactions.
• To strive to be a customer service oriented to ensure a positive shopping experience.
• Closely monitor store security
• Responsible for opening and closing of the store in alignment with company policies and processes
• Constantly recruit top talent who demonstrate outstanding client service
• Understand local competitors and equip all Sales Professionals with this knowledge.
• Daily Inventory control and care of product
• Create Bi weekly in store events

QUALIFICATIONS
• 2+ years’ experience in high-end luxury retail sales, preferably jewelry'
• GIA certification
• Must be able to work a flexible schedule throughout the week
• Fluency in a foreign language is a plus
• Proven sales achievement in luxury brands market
• Excellent interpersonal and communication skills
• Ability to work in a team-driven environment
• Good organization and learning skills
• Must be proactive and results driven

SALARY RANGE: $100,000-125,000 plus bonus, commensurate upon experience

We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.