Fire Alarm Monitoring Compliance Specialist
Location: Rockville, MD
Schedule: Monday – Friday, 8:00 AM – 4:30 PM
About the Opportunity
The Fire Alarm Monitoring Compliance Specialist will be responsible for overseeing monitoring services for fire alarm systems across multiple locations, ensuring compliance with applicable codes, standards, and internal policies. This role requires strong organizational skills, a solid understanding of fire alarm monitoring protocols, and the ability to identify improvements in system performance and reporting accuracy.
Compensation: This is a salaried position with a competitive base salary and eligibility for performance-based bonuses.
Responsibilities
Alarm Signal Oversight
- Monitor and respond to runaway, late-to-test, and communication failure signals from fire alarm systems.
- Track recurring issues and coordinate service calls with alarm managers.
- Develop standardized onboarding and offboarding procedures for customers.
- Manage call lists and update customer accounts in coordination with management.
Alarm History and Reporting
- Access and analyze monitoring records to support activity reporting, including activations, false alarms, and system faults.
- Identify patterns and areas of concern through historical data analysis.
- Prepare and distribute weekly reports covering active, trouble, and canceled locations.
Monitoring Relationship Management
- Maintain fire alarm monitoring service contracts.
- Ensure contracts remain up-to-date and compliant with organizational requirements.
- Act as the primary liaison between monitoring service providers and internal teams.
- Oversee integration of monitoring accounts from acquisitions into primary vendor systems.
Compliance and Documentation
- Ensure adherence to all local, state, and national fire code requirements (e.g., NFPA 72).
- Maintain UL certificates in jurisdictions requiring UL listing.
- Support internal and external audits related to fire alarm monitoring and compliance.
- Develop SOPs and assist in training related to alarm monitoring and response protocols.
Qualifications
- 3–5 years of experience in fire alarm monitoring at a UL facility preferred.
- Knowledge of fire alarm systems, monitoring protocols, and NFPA 72 requirements.
- Strong organizational, data analysis, and reporting skills.
- Proficiency with alarm monitoring databases and reporting tools.
- Strong communication and vendor management skills.
Benefits
- 401(k) with company match
- Medical, dental, and vision insurance
- Company-paid short-term and long-term disability insurance
- Company-paid life and AD&D insurance
- Pre-tax health and dependent care accounts
- Supplemental insurance options (Aflac)
- Paid vacation, personal time, and holidays
- Tuition reimbursement
About Us
AHU Technologies INC. is an IT consulting and permanent staffing firm that meets and exceeds the evolving IT service needs of leading corporations within the United States. We have been providing IT solutions to customers from different industry sectors, helping them control costs and release internal resources to focus on strategic issues.
AHU Technologies INC. was co-founded by visionary young techno-commercial entrepreneurs who remain as our principal consultants. Maintaining working relationships with a cadre of other highly skilled independent consultants, we have a growing number of resources available for development projects. We are currently working on Various projects such as media entertainment, ERP Solutions, data warehousing, Web Applications, Telecommunications and medical to our clients all over the world.
Salary :
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