Fire Protection Service Manager, Gillette WY

Description

About Us

At State Fire, we protect lives, property, and peace of mind. As a leader in fire protection and life safety services, we’re known for dependable support, expert service, and a commitment to doing things right. As our Gillette branch continues to grow, we’re looking for a hands-on, people-first Service Manager to help lead the way.

About the Role
We’re looking for a hands-on, growth-minded Service Manager to lead our Gillette branch. This role is responsible for the performance and coordination of our service teams across multiple fire protection disciplines - extinguishers, sprinklers, alarms, and mining vehicle suppression, with a primary focus on mining suppression systems, which represent the core of our business in this location.

You’ll play a key role in both daily operations and long-term growth, ensuring quality service delivery, managing a growing customer base, and working closely with technicians, clients, and company leadership to strengthen our presence in the region.

 What You’ll Do

• Lead and coordinate daily operations across fire protection disciplines. 
• Support and schedule field technicians for service work, inspections, and emergency calls. 
• Estimate and manage service quotes, deficiencies, and ongoing customer projects. 
• Communicate proactively with clients to resolve issues and exceed expectations. 
• Grow the branch by promoting services and identifying new business opportunities. 
• Drive project success through budgeting, risk management, and hands-on leadership. 
• Foster team growth through training, mentorship, and knowledge sharing. 
• Ensure field safety and compliance with company policies and standards.
   

Requirements

 What You Bring

• Leadership experience in fire protection or a similar technical trade. 
• Strong knowledge of mining vehicle suppression systems is highly preferred. 
• Proven ability to manage people, projects, and competing priorities in a fast-paced environment. 
• Excellent communication, organizational, and customer service skills. 
• Experience in estimating or sales is a strong plus. 
• Willingness to respond to emergency service calls and after-hours needs. 
• Valid driver’s license and clean driving record.

Why Join State Fire?

• Competitive Pay – Based on experience, with room to grow. 
• Comprehensive Benefits – Medical, dental, vision + company-paid life insurance. 
• 401(k) with Match – We invest in your future. 
• Paid Time Off – Work-life balance matters. 
• Career Growth – Ongoing training and advancement opportunities.
   

Ready to Lead and Grow?

If you’re driven by leadership, operational excellence, and the chance to make an impact in fire safety, we want to hear from you.

Apply now and take the next step in your fire protection career.