Firearms Product Inspector

The Quality Assurance Inspector is responsible for performing duties on a professional level and works closely with the Supervisors, Managers, and the Sr. Customer Service Manager. This position predominantly carries out responsibilities in the following functional areas:  handles all aspects of customer communication, the product inspection process, and quality assurance of products returning to inventory.

• Closes out over 90-day authorizations
• Submits refunds/store credits
• Assists Government Sales team with inspection of items sent back from agencies
• Assists in the inspection of problem products in the DC
• Other duties, as assigned, within the Primary Arms Team

• Professional & pleasant demeanor
• Product Knowledge
• Attention to detail
• Ability to spot emerging product issues and decisively act upon them
• Ability to multitask
• Accountability
• Dependability
• Exemplary attendance
• Strong work ethic
• Ability to handle pressure

• PC proficiency/ Technology skills
• Ability to work as an integral part of a team
• Ability to meet deadlines
• High degree of productivity
• Ability to maintain a high level of accuracy
• Interpersonal communication skills