Fitness Counselor

EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core Purpose is to create loyal, lifelong fans and exercise practitioners. To achieve this purpose, our Core Values are: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win.

Core Purpose: To create loyal, lifelong fans and exercise practitioners.

Are you a fun, energetic person? Do you have that drive to excel? If you are motivated, energetic, and passionate about working with people in the fitness industry then a career as a Fitness Counselor may be just the fit for you. This dynamic role requires supporting prospective members in achieving their fitness objectives through both self-initiated and company-supported programs, promotions, and referrals. A proactive sales approach and strong interpersonal skills are essential for guiding new members toward their goals while providing assistance with front desk responsibilities as needed.

Position Purpose: Create connections with prospective members, help them become members, and engage with them during the follow-up process to ensure their success

Core Purpose: To create loyal, lifelong fans and exercise practitioners. 

Requirements for Success: 

• Achieve sales goals through both self-initiated and company-supported programs, promotions, and referrals.


• Greet members and guests with a friendly and professional attitude


• Provide information about gym services, programs, and membership options.


• Address member inquiries, concerns, and complaints promptly and professionally.


• Check-in members and guests using the gym’s management system.


• Oversee and manage check-in alerts and notifications.


• Ensure the front desk area is clean, organized, and stocked with necessary supplies.


• Process payments for memberships, classes, and retail items.


• Follow safety protocols and procedures to ensure the well-being of all gym members and staff.

Other Responsibilities: 

• Member engagement 


• Building and equipment maintenance and safety 

Accountabilities: 

• Membership Sales (Club and Individual - including services, products, programs) 


• Membership Billing 


• Customer Service (friendly, clean, helpful, problem resolution) 


• Information Hub (product knowledge, programs, events etc.) 

Requirements: 

• Must successfully pass background check. Fight hard to win. 


• Takes ownership of results. 


• Adapts well and quickly to various situations. 


• Communicate well with members and teammates with a customer service mentality. 


• Team player and be willing to jump into any task and get it done. 


• Possess strong mathematical, analytical and sales skills. 


• Must be extremely organized. 


• Able to work independently, multi-task in a fast paced and demanding work environment. 


• Strong attention to detail while producing accurate and high-quality work. 


• Comfortable with computer/technology, ability to quickly shift focus, phone etiquette, and good at math. 


• This position is 20 hours a week and must be able to work every Thursday and at least one weekend day.

Eligible for additional compensation inclusive of: 

• Variable income opportunities including commission


• Tenure Pay

Benefits and Perks:

• A highly energetic and collaborative team.


• A management team that cares about your professional development.


• Free membership for you and plus one family member.


• Discounted Personal Training, and merchandise – including supplements.


• Employee referral program.


• Daily Pay offered - access your funds before payday.


• Competitive pay plus vacation, holiday, and sick pay.*


• Group Health, dental, vision, Supplemental Life, Employee Assistant Program and even Pet Insurance are offered!*


• 401(k) + Company matching!*


• Personal education growth options with Sophia Learning.

* Based on eligibility of tenure and full-time vs. part-time employment.

_{EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.}

_{To view more information on our CCPA policy, click HERE.}

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Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled}

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_{We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the Recruiting Help Line at [email protected] or by calling 949.309.4182.  To check on the status of your application, please visit the Greenhouse Candidate Portal at my.greenhouse.com for updates.}