Fitness Floor Support Associate

The Nook Fitness Floor Support Associate serves as the first point of contact on the fitness floor. They create a welcoming, safe, and clean environment for all members. The associate will balance customer service responsibilities with continuous cleaning and upkeep of the fitness center. This position will be scheduled for shifts anytime between the hours of 6am-10pm.  

The starting pay rate for this position is $15.00/hour. 

Benefits

Working at the largest indoor sports complex in North America is an experience that compares to no other. The atmosphere is filled with energetic excitement that provides an uplifting ambience throughout the facility. The Nook takes pride in its friendly, guest-focused team members that make kindness contagious and help others succeed.

As a Part-Time team member of the Nook, you will enjoy: 

• Free individual membership to our massive 80,000+ sq. ft. fitness center, including all the equipment you need to fit almost any training program. Membership also includes all group fitness classes. (Upgrade to family membership at 50% off the total price).
• 1.5x your hourly rate of pay for holiday hours worked 
• 35% discount on food and beverage purchases, including our upscale restaurant, Forklift and Palate
• 35% off all Nook apparel
• Free child care
• Discounts on birthday parties, personal training, event space rental, and more!
• Discounts at participating local restaurants and businesses

Essential Job Functions 

• Greet members warmly on the fitness floor 
• Offer assistance, directions, or basic equipment guidance 
• Provide new members with equipment orientations, or “Strategy Sessions” 
• Answer general questions or direct members to appropriate staff (trainers, front desk, management) 
• Monitor member behavior to ensure adherence to club rules 
• Conduct hourly floor walk-throughs 
• Observe equipment use and report safety concerns 
• Wipe down equipment regularly (machines, benches, mats) 
• Sanitize high-touch areas (handles, rails, lockers, doors) 
• Empty trash and replace liners as needed 
• Spot-clean floors, mirrors, and glass 
• Clean restrooms and locker rooms per schedule 
• Follow all sanitation and chemical safety procedures 

Basic Qualifications 

• Must be 18 years of age or older 
• Ability to read, speak, and understand the English language 
• Must have dependable transportation to and from work 

Preferred Qualifications 

• A positive and friendly attitude towards guest, customers, and fellow employees 
• Ability to multitask and stay active 
• A basic knowledge of gym equipment 
• Attention to detail and cleanliness 
• Reliable, punctual, and self-motivated 

Working Conditions

• Work environment: Upbeat, high-energy sports and event complex with heavy foot traffic and frequent large crowds. 
• Physical requirements necessary include walking, standing, bending, and lifting 
• Must be able to lift a minimum of 50 pounds 
• Noise Level: The noise level in this environment is typically moderate to loud.