Fitness Manager
Reports to:
Club General Manager
Position Summary:
The Fitness Manager is a hybrid leadership role combining oversight of both Personal Training and Group Fitness programming, while also playing a key role in the overall success of daily gym operations. This position leads by example to ensure that Crunch members receive world-class service, quality programming, and a safe, clean, and fun fitness environment. The Fitness Manager will develop a high-performing team of fitness professionals, contribute to operational efficiency, and drive both member engagement and retention.
Requirements:
- 4 year college degree preferred
- 2-4 years management experience preferred
Qualifications:
- Valid CPR/AED Certification (Required)
- Nationally Accredited Certification in Group Fitness and/or Personal Training (AFAA, ACE, NASM, or equivalent preferred)
- Previous experience teaching or training clients at varying fitness levels
- Strong leadership, organizational, and customer service skills
- Ability to manage schedules, payroll, and performance metrics
- Previous experience supporting or managing gym operations
Primary Responsibilities:
Leadership & Team Development
- Recruit, onboard, and train group fitness instructors and personal trainers
- Conduct performance reviews and provide coaching or corrective action as needed
- Provide ongoing leadership and professional development opportunities
- Ensure all fitness staff follow company standards for punctuality, uniform compliance, friendliness, and cleanliness
- Foster collaboration between departments to ensure smooth daily operations
Group Fitness Program Management
- Maintain and distribute accurate group fitness class schedules
- Ensure classes are consistently covered and manage sub procedures
- Track and report attendance weekly; manage performance metrics
- Supervise club-level group fitness marketing materials (flyers, guest passes, etc.)
- Implement new programming and promote attendance at special events
- Coordinate all quarterly and holiday schedule updates with corporate and internal teams
- Teach a minimum of two group fitness classes per week
- Curate organic social media content that highlights the Group Fitness experience
Personal Training Management
- Oversee and coach the sales process for CrunchOne Kickoff sessions
- Support personal trainers in delivering consistent, high-quality service
- Manage all phases of the client journey from onboarding to retention
- Monitor team metrics for client acquisition and session utilization
- Coach the team to meet and exceed revenue and retention goals
Gym Operations Support
- Act as a liaison between the fitness department and front desk/operations team
- Support the cleanliness, maintenance, and functionality of equipment and training spaces
- Assist with supply ordering and inventory related to fitness programming
- Participate in club walk-throughs to identify and address operational issues
- Be available to step in as a floor leader when needed, helping with member concerns, staff direction, and safety oversight
- Work collaboratively with the General Manager and other department leads to ensure smooth daily operations and peak member satisfaction
Schedule:
Full-time position (Minimum 40 hours/week)
Suggested hours:
- Monday–Thursday: 10am–8pm
- Saturday: 9am–2pm
Alternative shifts available with approval (e.g., 7am–5pm, 8am–6pm)
Culture & Brand Fit:
Crunch is a gym that fuses fitness with entertainment in an inclusive and high-energy environment. Whether your background is in dance, yoga, weightlifting, or even aerial performance—we’re looking for fitness leaders who love to work hard, have fun, and inspire others to do the same. As a Fitness Manager, you'll be a key player in building that atmosphere every day.
Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team.
Looking to combine work, fitness and fun? Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it’s an opportunity to inspire others to reach their fitness goals. Our ‘No Judgments’ philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.
Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage® bed, and an extensive schedule of Crunch’s signature classes including Zumba®, BodyWeb with TRX®, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.
Salary :
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