Fitness Specialist - Get Hired Fast

Interested in a full time position in the fitness industry? This position offers a consistent schedule and full time benefits, a rare find in this field! Elevation Health is a leading fitness and wellness management company for corporations, communities, multi-tenant buildings, and fitness centers. Elevation has been in business since 1994. For more information about Elevation please visit our webpage: www.contactelevation.com.

Elevation Health has a variety of educational programs to support your growth as an employee, including our fun and positive culture! We offer valuable employee benefits such as paid time off and holidays, medical benefits, professional development reimbursement, and more! We also provide opportunities to earn additional income for training and coaching as your schedule allows.

JOB SUMMARY:

The Fitness Specialist is the lead customer service contact for all members, guests, and or prospects. Fitness Specialist continuously circulates throughout the club (front desk, fitness floor and locker room) ensuring the facility is operating efficiently and safely and that club members/guests are following club regulations. This position also serves as a customer service/membership personnel presence within the club for member questions, concerns or needs. The Fitness Specialist is responsible for cleaning and restocking items in the club (fitness floor & locker room). Responsible for participating in all daily fitness center operations in order to ensure optimal performance of the Fitness Center. Performs fitness assessments, fitness center/equipment orientation and exercise prescriptions. Performs group exercise instruction.

This Job Description outlines the duties and responsibilities for the above position.

ESSENTIAL DUTIES AND RESPONSIBILITIES FOR FRONT DESK

• Greets and checks in all members and guests
• Rings up retail items at the point of sale
• Sells club memberships and give prospects and new members tour of the club
• Answers and directs all incoming phone calls
• Fields member complaints and concerns and takes care of member or gets management to assist
• Performs Opening and Closing Procedures for the club if assigned those shifts
• Plays a highly visible role with members, guests, staff and the community as an example and spokesperson
• Responsible for keeping front desk clean and member areas neat, and orderly
• Creates the “First Impression”
• Maintains professionalism when not assisting members; avoids eating, sitting, reading,

• Other duties as assigned

• Fitness assessments, fitness center/equipment orientations, exercise prescription
• Health education and promotion
• Incentive and wellness programming experience
• Ensures that club rules and safety standards are followed by member/guests
• Approaches members/guests not following club regulations.
• Takes club “rounds” by circulating throughout the entire facility locating any problems/issues that exist and takes actions to resolve these
• Reports any maintenance related problems to the General Manager or fixes problem if possible
• Cleans equipment throughout the day, and after each use by member
• Circulates throughout the club, greeting and making eye contact with members/guests
• Providing towels and water to members or other items members may need while exercising
• Assists members/guests with fitness equipment and basic questions
• Performs a general customer service role by answering member/guest questions as they arise
• Other duties as assigned

• Restock items in locker room, such as but not limited to: vanity supplies, towels, paper goods, soap, etc.
• Assist members with lockers (day lockers as well as rental lockers)
• Responsible for laundry, washing, drying, folding and replacing in rental lockers within a 24 hour turnaround time
• Cleans, dusts vacuums and mops locker room when necessary
• Takes ownership of areas of responsibility

• Perform other duties as assigned

• Emergency protocols

GENERAL DUTIES

• Attend departmental meetings
• Attend monthly all staff meetings
• Attend safety training meetings
• Attend any customer service, professional development trainings provided by company as it relates to the position

• Bachelor’s degree in Exercise Science or related field is preferred

• Experience Teaching Group Exercise (certification preferred)

• Personal Training Experience and Personal Training Certification from one of the following (NSCA, AFAA, ACE, NASM, ACSM or Cooper Institute)

• CPR/AED Certification Required

• Must have experience in customer service

• Experience in health club or the hospitality industry is preferred

• Must be highly motivated and energetic

• Excellent communication and interpersonal skills

• Organizational skills

• Strong attention to detail

• Ability to multi-task

• Must be able to manage time effectively

• An understanding of health club operations

• Creative and inventive in developing ways to make job more efficient

• Must be a team player, willing to cover or trade shifts when necessary

• Must be able to work days, evenings, and weekends as necessary

BENEFITS

You may be eligible to participate in our employee rewards program and professional development reimbursement program. These programs are based on employee status and are not guaranteed. You may also be eligible for medical benefits, a 401(k) plan, short-term and long-term disability coverage, life insurance, EAP, paid time off, and paid holidays. Benefits listed here may vary based on the nature of employment and work location.