FLEX Manager, Reservations Platform

This is a temporary position.

The assignment is through December 26, 2026.

JOB SUMMARY 

The FLEX Manager, Reservations Platform will have accountability for reviewing and approving the Room Setup Tools (RSTs) ensuring the accurate completion of the RST for all in-scope hotels. This role involves collaborating with cross-discipline teams to gather input and ensure that processes meet business needs. The manager will identify areas for process improvement and design solutions to streamline workflows and ensure Marriott’s Sleeping Room Strategy is executed. Clear communication of strategy and processes is essential to ensure understanding and adoption across the team. Additionally, the manager will provide revenue management subject matter expertise as they work with Room Setup Manager teams to complete the RST for individual hotels. The role also includes performing other duties as needed to support the overall success of the team.  

CANDIDATE PROFILE

Education and Experience 

Required

• 4-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major plus 1+ year of relevant professional experience

OR

• High school diploma or GED plus 3+ years’ relevant professional experience

Preferred 

• Strong hotel experience with knowledge of Marriott lodging systems as well as Marriott’s business processes and hotel operations


• Excellent project management skills, with ability to independently manage multiple projects 


• Ability to effectively persuade and motivate stakeholders and team members to achieve project goals and objectives


• Ability to communicate deadlines and project requirements clearly and concisely

CORE WORK ACTIVITIES 

• Collaborate with cross-discipline teams and continent leaders to gather input and ensure processes meet the business needs


• Collaborate with vendor partners to develop and implement standardized processes to enhance efficiency and productivity of the room setup team


• Identify areas for process improvement and design solutions to streamline workflows


• Communicate processes clearly to ensure understanding and adoption


• Collaborate with vendor partner to ensure quality of process and strategy execution


• Provide revenue management subject matter expertise for the Room Set-Up Managers as hotels work to complete the rooms setup tool

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.