Float House Manager

POSITION TITLE: Float Leader

REPORTS TO: Regional Director

CLASSIFICATION: Exempt: (Full Time)

Locations: Chippewa Falls, St. Croix Falls, Baldwin, Hudson, River Falls and Menomonie-Wisconsin

Summary:

The Float Leader is an experienced House Manager who is responsible for training and supporting the community managers. This is done by providing ongoing training to the community managers, auditing for compliance, and assisting in investigating concerns as requested.

Primary Duties:

New Manager orientation:

• Work with Regional to hire and develop managers for the community.
• Promote a positive, team approach and healthy work environment during orientation.
• Familiarize manager with company culture, expectations, and the community.
• Educate the manager on the required nursing tasks to appropriately care for the residents under DHS licensure.
• Complete the New Hire Checklist to assure all orientation aspects have been met. On the last day of orientation, review to assure there is a good understanding of the responsibilities.
• Orientation to the organization’s policies and procedures.
• Educate the new manager on the system, ordering supplies, monthly occupancy.

On-going Audits:

• Complete audit of employee files, resident files, and ensure overall building compliance.
• As visiting managers in the communities, provide feedback from audit as needed and follow up form to Regional Director. Assist the managers with corrections of audit as time allows.

Other Responsibilities:

• Step into the manager position at a community if there is a gap of management coverage.
• Participate in other company projects or tasks as needed.
• Follow-up or gather information on manager concerns in communities as requested by Regional Director.
• Periodically audit staff records to assure that managers are following company procedures and state home care requirements. Provide follow up form to Regional Director.
• High School Diploma or equivalent
• Experience working with the elderly

Follow House Manager Job Description for duties when providing Manager coverage for a community.

Qualifications:

• 2 years management experience
• Good decision-making abilities and problem solving skills
• Flexibility in dealing with changing situations
• The ability to deal tactfully and use effective communication and customer service skills with staff, residents and their families both verbally and in writing
• Basic computer skills and ability to use spreadsheet applications and electronic records
• Be available for an on-call rotation
• Must pass criminal background from Department of Human Services
• Must be screened for and pass TB test

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