Floating Leasing Manager

Description

Travels to and assists at communities throughout the assigned region/area. Performs all activities related to apartment rentals, move-ins, and lease renewals.  Interacts directly with prospective and current residents to achieve maximum occupancy.  Generates and handles traffic, leasing apartments, qualifying prospects, preparing lease documentation and completing move-in paperwork and procedures.  Assists residents throughout their residency. 

Requirements

• The ability to travel to properties throughout the assigned region/area and ability to work at an assigned property for a length of time deemed necessary by Regional Property Manager and/or Director of Operations.
• Demonstrates ability to work independently and hit the ground running in new environments with minimal training.
• Provides feedback and reports to Regional Property Manager on opportunities for improvement at visited sites, including leasing strategy, operations, and resident experience.
• Acts as liaison between the site team and regional leadership to ensure continuity in leasing standards and practices.
• Provide leadership and training to the leasing team. 
• Provide additional support to the leasing consultants which includes generating and handling traffic, leasing apartments, qualifying prospects, preparing lease documentation, completing move-in paperwork and procedures, assisting residents throughout their residency, assisting in outreach, shopping competitive properties and preparing a market comparison grid and participating in any outside marketing events as required.
• Promptly responds to phone calls and emails from guests.
• Reviews unit availability and record all traffic in the computer on a daily basis.
• Walks tour paths, vacant units and make-readies on a daily basis to ensure the “model” apartments and target apartments are ready for show; responsible for maintaining work areas and office in clean and orderly manner; need to have an awareness of the “curb appeal” of the property.
• Gathers information to learn about property, surrounding community, and competition
• Uses the guest card to ascertain the needs and qualifications of every guest.
• Leads guests to vacant and/or model apartments and discusses the features and benefits that meet the needs of the guests.
• Follows up with each guest a minimum of five times.
• Creates applicant files and processes applications, verifies qualifications of applicants and submits all applications to Manager for approval.  Contact applicant to confirm approval or denial of application within 24 hours.
• Schedules lease signings within 24 hours of approval.  Completes lease agreement and collects rental deposit.
• Ensures that applicants are set up properly in the computer, and that all monies are processed within 24 hours. 
• Marketing: Assists in mailing outreach; Distributes flyers and letters to residents if necessary; Shops competitive properties and assists manager in preparing a market comparison grid; Participates in any outside marketing events as required.
• Records all resident correspondence and submit to manager for review.
• Assists manager with any requested work to be done on the property.
• Promotes resident retention programs. 
• Maintains courteous communications with residents, applicants and representatives of other companies.
• Adheres to federal and state Fair Housing Laws as well as all company policies.
• Supports team in achieving the goals of the property.
• Maintains a “team spirit” and works well with the entire staff.
• Demonstrates flexibility with hours and days worked.
• Inspect the condition of premises periodically and arranges for necessary maintenance.
• Other duties as assigned.

Qualifications: 

Essential:

• A minimum of two years of leasing and/or relevant sales experience.  
• Strong computer skills and proficiency in Microsoft Word and Excel.
• High School Diploma.
• Valid drivers’ license required, along with good driving record and auto insurance.

Preferred:

• Prior management experience  
• Knowledge of Property Management Software
• CALP designation (Certified Apartment Leasing Professional) or other industry designations.
• Degree from an accredited college or university.