CYM Living - Where caring meets innovation. We are a national real estate firm with corporate headquarters in Chicago, IL, and just outside of New York City. Our mission is to provide our residents with an exceptional living experience, nurture a culture of community, and empower growth from within. As a vertically integrated firm, we lead with operations by taking a hands-on approach to real estate investment and property management. We accomplish our mission by incorporating data and technology with hyperlocal customer service to all units.
Position Summary
We are seeking a dedicated Floating Office Manager to join our team. The ideal candidate will provide on-site administrative and leasing office support across multiple properties, covering for site teams and keeping office operations running smoothly. This person will travel between buildings as needed, assist prospective residents with the leasing process, provide exceptional customer service, and maintain a welcoming environment for all.
Key Responsibilities
Travel between properties to cover the leasing office and provide administrative support as assigned
Schedule, coordinate, and conduct unit showings with prospective tenants
Process and follow up on leasing inquiries, applications, and move-in/move-out paperwork
Answer phones and emails, and greet residents and visitors
Receive, log, and route maintenance requests, and follow up with maintenance and vendors until resolved
Maintain accurate resident and property records and files
Assist with rent collection follow-up, notices, and resident communications
Order and manage office supplies for assigned properties
Support property inspections, resident events, and other site needs as they arise
Take on other projects or duties as requested
Requirements
High school diploma or equivalent
Strong customer service, communication, and organizational skills
Ability to manage multiple priorities and adapt to changing locations and schedules
Proficiency with Microsoft Office or Google Workspace
Valid driver’s license and access to reliable transportation
Ability to travel locally between properties
Ability to work in office and on-site property settings, including walking, stairs, and showing units
Benefits
Compensation and Benefits Pay range: $17.25-$18.25
We offer our full-time employees a comprehensive benefits package that includes:
Medical, Dental, and Vision Coverage
Flexible Spending and Health Savings Accounts
Short-Term Disability and Supplemental Life Insurance
Employee Assistance Program
Company-Paid Life Insurance and Long-Term Disability
401(k) with Generous Company Match
Paid Time Off (PTO), Paid Sick Time, and Paid Holidays
How to Apply Please submit your resume and cover letter detailing your qualifications and interest in the Floating Office Manager position at CYM Living. We look forward to reviewing your application and discussing how you can contribute to our team.
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