Floating Sales Representative

Description

Fence Outlet specializes in one stop shopping for all fencing needs and accessories. We maintain a very large inventory of product that is readily available to our customers on a daily basis. At Fence Outlet, our customers will find everything they need for a do-it-yourself project, or we offer full service professional installation.

Our business was established in 1994 and we continue to grow and as a result of growth and future growth potential, Fence Outlet is seeking to fill an important role on our team. Our company culture at Fence Outlet supports creativity and appreciates the energy that the Company’s team members bring to the work environment on a daily basis. We pride ourselves in being customer service oriented and expect that all of our team members’ actions and attitudes support the value of the company through all that they do!

Fence Outlet is in search of a Floating Sales Representative for our Sales Team(s) located at our East & West Coast stores in FL!

Major Responsibilities:

The floater position requirements are to work both outside and inside sales as scheduled. You will manage walk-in and call-in customers and provide a quote for do-it-yourself projects and sell at the front counter. As well you will manage scheduled appointments by visiting prospective clients and provide estimates for fence installation.

The Floating Sales Representative will perform their job in a way that supports the Company’s commitment to safety in the work environment and execute tasks that will support the company’s mission, vision, and values.

Inside Sales Accountabilities

• Utilize excellent customer service skills to assist customers with inquiries, issues, and product information.
• Conduct outbound calls to prospective customers to promote products and services.
• Demonstrate effective communication skills to build rapport with customers and promote sales.
• Utilize data entry skills to accurately input customer information and sales orders.
• Upsell products and services to customers based on their needs and preferences.
• Utilize multilingual abilities, especially in Spanish, to assist a diverse customer base.
• Analyze customer needs and preferences to tailor sales pitches and recommendations.
• Collaborate with the sales team to meet and exceed sales targets.
• Maintain a high level of phone etiquette and professionalism in all customer interactions.
• Utilize basic math skills to calculate prices, discounts, and sales totals accurately.
• Demonstrate proficiency in using computer systems and software, including Microsoft Office, for sales tracking and order processing.
• Manage time effectively to prioritize tasks and meet customer needs promptly.
• Utilize prospecting techniques to identify potential leads and expand the customer base.

Outside Sales Accountabilities

• Manage appointment schedule by visiting prospective customers
• Call Clients to ascertain needs and assist with their selection of fence materials and layout
• Determine proper placement of fence by following surveys, guidelines of HOA, municipalities, county ordinances and Fence Outlet policies
• Measure fence install location property, create a proposal/quote and review with client
• Responsible for the timely transfer of quote, payments and paperwork to the customer and branch office
• Work independently with minimal supervision within a flexible schedule keeping set appointment times with clients
• Set own appointments through referrals as required
• Coordinate installs with management and installation crews at site location
• Assist in collection of payment from client
• As necessary assist in layout with installation crew at site location
• Collect all pertinent documents from clients related to fence installation
• Follow up with client as needed
• Maintain a clean driving record
• Use sound professional judgement while representing the company
• Perform any other duties as assigned by direct report/supervisor

Knowledge, Skills, and Abilities:

• Strong communication, presentation and writing skills.
• Ability to communicate effectively with all levels of management. 
• Ability to work well under pressure in a fast paced, dynamic environment.
• Ability to multitask and prioritize effectively.
• Ability to effectively manage teams as well as work effectively as part of a team.
• Passion for providing excellent service and quality.

Requirements

• High School Diploma or GED
• Sales experience may be required.
• Minimum of 1 to 3 years of like/similar experience preferably in a sales capacity with hands on knowledge & experience.
• Preferred Bi-Lingual (Spanish preferred but not required) 
• Ability to learn sales / scheduling software and use software with proficiency
• Basic math skills
• Ability to think through problematic situations suggesting viable solutions
• Ability to remain calm and courteous under pressure and navigate tense situations.
• Maintain a good driving record

Benefits of working as a full time team member for Fence Outlet:

• 10 Paid Time Off days after 90 days of employment
• Competitive Pay and Bonus Potential
• Health, Dental, and Vision insurance offered the first of the month following 60 days of employment
• Eligibility to participate in the 401(k) plan

EOE-M/F/V/H Drug Screen/Background check required