Floor Customer Service

Description:Role Statement

Provides sales service to include, obtain merchandise, total bill, receive payment, and make change for customers in a knowledgeable, professional manner




Location

This position will be performed onsite at our store. Remote work is not available for this role.




Outcomes for Success

Determines customer needs and sells appropriate products and related items to satisfy need.
Assists in providing knowledge to customer about products, including prices and availability.
Recommends or obtain merchandise for customer and sells appropriate add-ons.
Total price and tax on merchandise selected by customer, using point of sales devise to determine bill; receives payment, and makes change.
Prepare minor estimates to be verified by supervising employee
Maintain quality store presentation.
Maintain signage and set promotional displays.
May keep record of sales, prepare inventory of stock, or order merchandise.
May process merchandise returns or settle complaints within predetermined practices.
May perform other duties as assigned.




Wages

Starting wages will be based on years of experience and education.




Benefits

Benefits eligibility will be determined based on employment status and plan rules are subject to change

Medical
Dental
Vision
Company paid and voluntary Life + AD&D
401k with company match
Vacation
Sick leave
Holiday pay
Employer provided PPE
Other great employee engagement benefits




Why TAL Building Centers?

Based in Vancouver, Washington, TAL Building Centers is a family-owned company helping to build better communities. At our building centers located throughout the Pacific Northwest, we create a positive experience for our customers—pros and homeowners alike—by providing guidance for innovative, smart building solutions.




Our mission and core values drive everything we do




Our Mission

We Help Build Better Communities




Our Core Values

We Are the Guide - We help our customers, employees and suppliers succeed through trust and partnership.

We Are Courteous - We create a positive experience for customers, employees, suppliers, and communities.

We Are Ambitious - We seek innovative solutions and go the extra mile.

We Are Accountable - We act with honesty and integrity.

We Are Safe - We protect our customers, suppliers, and employees by cultivating a safety-first environment.




So, why TAL? Because we're more than just a job – we're an opportunity to be part of something bigger. Embrace your potential, and together, let's build a brighter future.




BBBS22

Requirements:Excellent oral and written communication skills
Excellent customer service skills
Ability to compute discount, interest, profit, and loss; commission, markup, and selling price; ratio and proportion, and percentage; to calculate surfaces, volume, weights, and measures.
High School Diploma or GED diploma preferred
1-2 years of experience preferred




Physical Requirements

This is largely a sedentary role
Requires the ability to lift files (up to 5 lbs.), open filing cabinets (up to 5 lbs. of force) and seldom bend or stand on a stool as necessary.
Frequently use hands/fingers to handle or feel (operate, active, use, prepare, inspect, place, detect, position)
Alternating frequent standing and walking, with occasional sitting.






Compensation details: 12.9-20.5 Hourly Wage



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