Floor Lead

A Floor Leader consistently demonstrates our core values, and embraces the Chick-fil-A culture. They have a passion for people and serving others, have strong character, take initiative and always work with a sense of urgency. Our Floor Leaders are responsible for supporting senior leadership in executing daily operations. They are responsible for opening/closing the restaurant. A Floor Leader’s two main focus areas are completing tasks so that the restaurant runs effectively, and coaching/training team members. Floor Leaders lead by example and set the tone that others will follow. 

Position Type: Full-time

Floor Leader Responsibilities:

• Open and/or close, lead shifts, key holder
• Count drawers and start / finalize the day
• Operationally run the day-to-day activities of the floor in Front of House and/or Back of House
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Offer immediate and respectful responses to Guest's needs
• Manage the daily operations of the restaurant including but not limited to guest experience, cash management, facilities, ordering and inventory, food preparation & assembly.

Qualifications and Requirements:

• Prior experience as shift lead, supervisor, team lead, or assistant manager is required
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to work in a team environment with shared ownership and responsibility
• Strong organizational skills

Chick-fil-A® Northern Blvd Woodside is operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Work schedule

• 8 hour shift
• Weekend availability
• Monday to Friday
• Holidays
• Day shift
• Night shift

Supplemental pay

• Bonus pay

Benefits

• 401(k) matching
• 401(k)
• Health insurance
• Dental insurance
• Vision insurance
• Employee discount