Floor Lead - Medical Assistant

Location: Los Angeles (Koreatown), CA
Schedule: Sunday: 9am - 9pm & Monday - Thursday: 3pm - 10pm (36 hours)
Base Pay: $20.82/hour | OT: $31.23/hour

Summary

We are actively seeking a qualified Floor Leader/Medical Assistant to work in our residential program. This position will provide primary care for adolescents ranging from 11 – 17 years old who struggle with mental health issues, eating disorders and/or substance abuse. The Floor Leader/Medical Assistant role makes a difference in the patient care we offer and supports the group therapists, psychiatrists, and academic coordinators by providing a unique blend of skills and knowledge to carry out prescribed medical treatment and maintaining positive patient engagement.

Responsibilities

• At intake and on a pre-determined routine basis, collect and document vital signs, such as blood pressure, pulse, temperature, respiratory rate, height, weight, conduct drug screen tests, and body check.


• Provides 1:1 supervision of at-risk clients (substance abuse risk, suicidal ideation, etc.).


• Support coordination of milieu treatment with Primary Therapists and Psychiatrists via client record, staff communication, and counseling/staff meetings.


• Observe and monitor clients’ behavior and intervene based on schedule, individual client’s treatment plan, and facility needs.


• Upon direction from the Psychiatrist and in accordance to the medication management policy, ensure medication(s) is/(are) distributed accurately and timely.


• Supervise self-administration of client medications as well as observe staff’s abilities in this area.


• Update and maintain medication management system logs daily, as needed.


• Ensure all medications are ordered in a timely manner.


• Write in staff shift log, to include check-in, check-out, and summary of the shift events.


• Report and discuss patient progress, problems, and observations with management.


• Submit detailed notes for each client including fitness activities, food diaries, and 12-step meeting, daily.


• Obtain and document client weight, weekly.


• Work with management to ensure facility and employees are in adherence to all company policies and procedures.


• Oversee all medical appointments with outside providers.


• Conduct orientation and train new medical assistants.


• Observe and coach direct reports, as needed.


• Initiate facility scheduling and ensure coverage.


• Follow emergency procedures as prescribed.


• Attend weekly training meetings.


• Other duties assigned by management.

Key Competencies for Success

• Dedicated to exceptional client service.


• Reliable, professional demeanor combined with a compassionate approach.


• Demonstrated ability to enforce boundaries, rules, and policies with clients.


• Remain calm and diligent in highly stressful and/or volatile situations.


• Highly competent in medication administration and documentation.


• Skilled in taking accurate vital signs.


• Strong organizational skills.


• Excellent verbal and written communication skills.


• Ability to handle medical records discreetly.


• Follow and practice HIPAA regulations at all times.

Requirements & Preferences

• Pass a fingerprinting background clearance, required.


• Minimum of one (1) year of supervisory experience, required.


• Proven track record of supervising and leading teams and obtaining results, required.


• Medical Assistant Certification, preferred.


• Minimum of 3-4 years of related experience, preferred.


• Experience working with adolescents aged 11-17 years old, preferred.


• Crisis management skills, preferred.


• Knowledge of psychopathology and dual diagnosis, preferred.

Education and Certification

• High school diploma or equivalent, required.


• Medical Assistant Diploma or Medical Assistant certification must be from an accredited educational institution.


• CPR and First Aid, required.

Physical Requirements

• Intermittent sitting, standing, walking, lifting, reaching, kneeling, bending, stooping, pushing, pulling, and lifting and/or moving up to 30 pounds.


• Manual dexterity.

Benefits package:

Growth Centers of America understands that an attractive benefits package is important for recruiting above-average candidates. We offer multiple healthcare plans, which includes medical, vision, dental, disability options, holiday pay, vacation, and sick time.