Floor Leader

Company

Founded in 2005, Growth Centers of America’s (GCA) network of treatment programs is rapidly growing! We are a group of mental health care companies dedicated to making a difference in our client’s lives, the community, and our employees. We offer an array of mental health services to adolescents and adults with serious mental illness and substance abuse challenges. When you work at Growth Centers of America, you work with a multi-disciplinary team to empower clients and their families every day in their journey to recovery.

Summary

We are actively seeking a qualified Floor Leader/Medical Assistant to work in our residential program. This position will provide primary care for adolescents ranging from 11 – 17 years old who struggle with mental health issues, eating disorders and/or substance abuse. The Floor Leader/Medical Assistant role makes a difference in the patient care we offer and supports the group therapists, psychiatrists, and academic coordinators by providing a unique blend of skills and knowledge to carry out prescribed medical treatment and maintaining positive patient engagement.

Responsibilities

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  At intake and on a pre-determined routine basis, collect and document vital signs, such as blood pressure, pulse, temperature, respiratory rate, height, weight, conduct drug screen tests, and body check.


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  Provides 1:1 supervision of at-risk clients (substance abuse risk, suicidal ideation, etc.).


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  Support coordination of milieu treatment with Primary Therapists and Psychiatrists via client record, staff communication, and counseling/staff meetings.


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  Observe and monitor clients’ behavior and intervene based on schedule, individual client’s treatment plan, and facility needs.


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  Upon direction from the Psychiatrist and in accordance to the medication management policy, ensure medication(s) is/(are) distributed accurately and timely.
  
  
  
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    Supervise self-administration of client medications as well as observe staff’s abilities in this area.
  
  
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    Update and maintain medication management system logs daily, as needed.
  
  
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    Ensure all medications are ordered in a timely manner.
  
  
  
  


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  Write in staff shift log, to include check-in, check-out, and summary of the shift events.
  
  
  
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    Report and discuss patient progress, problems, and observations with management.
  
  
  
  


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  Submit detailed notes for each client including fitness activities, food diaries, and 12-step meeting, daily.


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  Obtain and document client weight, weekly.


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  Work with management to ensure facility and employees are in adherence to all company policies and procedures.


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  Oversee all medical appointments with outside providers.


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  Conduct orientation and train new medical assistants.


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  Observe and coach direct reports, as needed.


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  Initiate facility scheduling and ensure coverage.


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  Follow emergency procedures as prescribed.


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  Attend weekly training meetings.


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  Other duties assigned by management.

Key Competencies for Success

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  Dedicated to exceptional client service.


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  Reliable, professional demeanor combined with a compassionate approach.


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  Demonstrated ability to enforce boundaries, rules, and policies with clients.


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  Remain calm and diligent in highly stressful and/or volatile situations.


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  Highly competent in medication administration and documentation.


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  Skilled in taking accurate vital signs.


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  Strong organizational skills.


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  Excellent verbal and written communication skills.


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  Ability to handle medical records discreetly.


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  Follow and practice HIPAA regulations at all times.

Requirements & Preferences

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  Pass a fingerprinting background clearance, required.


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  Minimum of one (1) year of supervisory experience, required.


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  Proven track record of supervising and leading teams and obtaining results, required.


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  Medical Assistant Certification, preferred.


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  Minimum of one (1) year of related experience, preferred


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  Experience working with adolescents aged 11-17 years old, preferred.


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  Crisis management skills, preferred.


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  Knowledge of psychopathology and dual diagnosis, preferred.

Education and Certification

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  High school diploma or equivalent, required.


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  Medical Assistant certification must be from an accredited educational institution.


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  CPR and First Aid, required.

Physical Requirements

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  Intermittent sitting, standing, walking, lifting, reaching, kneeling, bending, stooping, pushing, pulling, and lifting and/or moving up to 30 pounds.


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  Manual dexterity.

Benefits package:

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  Growth Centers of America understands that an attractive benefits package is important for recruiting above-average candidates. We offer multiple healthcare plans, which includes medical, vision, dental, disability options, holiday pay, vacation, and sick time.