Floor Manager - Luxe Golf Bays

Luxe Golf Bays is redefining golf entertainment—and we’re looking for a dynamic and driven Floor Manager to help lead the way. As a Floor Manager, you will be the point person for daily operations across the guest-facing areas of the venue, ensuring a smooth, fun, and high-quality experience for every visitor. This role blends leadership, hospitality, and operations management in a high-energy, team-oriented environment.

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  Oversee daily operations on the floor, including bay service, food & beverage delivery, guest relations, and staff coordination.

  
  


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  Lead, coach, and support front-of-house team members (servers, bay hosts, runners, bartenders, etc.) during service shifts.

  
  


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  Ensure exceptional guest experiences by resolving issues promptly and professionally.

  
  


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  Monitor and maintain venue cleanliness, ambiance, and operational readiness throughout service.

  
  


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  Assist with training, and mentoring team members to ensure peak performance and adherence to Luxe Golf Bays’ standards.

  
  


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  Communicate effectively with kitchen, bar, and management teams to ensure service flows seamlessly.

  
  


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  Help implement and uphold health, safety, and compliance standards.

  
  


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  Manage performance during shifts and escalate staffing issues to senior management when necessary.

  
  


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  Track and report guest feedback, team performance, and operational challenges.

  
  

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  2+ years of experience in hospitality or entertainment venue management (food & beverage, restaurant, or event space preferred).

  
  


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  Strong leadership and interpersonal skills.

  
  


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  Ability to stay calm and efficient under pressure.

  
  


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  A customer-first mindset with a passion for creating memorable guest experiences.

  
  


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  Excellent communication and problem-solving skills.

  
  


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  Flexible availability, including nights, weekends, and holidays.

  
  


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  Experience with POS systems and basic reporting software.

  
  


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  High school diploma or equivalent; degree in hospitality or business is a plus.

  
  

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  Fast-paced, fun, and upscale environment.

  
  


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  Competitive pay and performance incentives.

  
  


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  Opportunities for career growth and leadership development.

  
  


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  Staff perks, discounts, and access to top-tier training.