Floor Supervisor - Retail

Floor Supervisor, Retail

Accountability:  Store Manager

Status: Full Time or Part Time (Up to 28 Hours); Non-Exempt

Purpose:  To assist in providing supervision, customer service, and keeping the store and dock running smoothly. 

Qualifications:  
•    Experience in leadership and organization
•    Experience in the retail environment
•    Can be courteous and sociable to customers
•    Dependable
•    Integrity
•    Willing to adhere to Jubilee’s Mission Statement, Core Values, Statement of Faith, Position Statements, and Employee                Code of Conduct

Working Conditions/Physical Factors: Occasionally= 1-33% Frequently= 34-66% Continuously= 67%-100% 
•    Lifting (under 25lbs) – Frequently
•    Lifting (over 25lbs) - Frequently
•    Reaching/Grabbing - Frequently
•    Standing - Continuously
•    Bending - Frequently
•    Interacting with and Assisting Customers - Continuously
Duties:
•    Provide an excellent customer service experience for everyone who enters the store or visits the dock.
•    Operate the register as scheduled.
•    Assist management in resolving customer concerns and returns. 
•    Assist in opening and closing store and dock as instructed.
•    Assist in keeping shelves and racks full and displayed attractively and assist in keeping store and dock clean and organized.
•    Process donations according to policy.
•    Assist with loading or unloading purchases & donations.
•    Be part of staff meetings and team building.
•    Other duties as assigned.

Jubilee Ministries is a privately funded 501(c)3 non-profit, evangelical Christian ministry.  We exist to serve those affected by incarceration by being ambassadors of life change through the Gospel of Jesus Christ. We consider every position to be essential in the fulfillment of our Mission Statement. As such, each employee must have a relationship with Jesus Christ as their personal Savior and Lord.

All employees must:
•    Be able and willing to share the Gospel and participate in the spiritual activities of Jubilee Ministries 
•    Subscribe to Jubilee Ministries Mission Statement, Core Values, Statement of Faith, Position Statements, and Christian           Code of Conduct at hire and continuously while employed.
•    Adhere to Jubilee Ministries Employee Handbook.  
•    Participate in staff devotions including prayer and scripture reading.
•    Oversee staff devotions including prayer and scripture reading.