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Floor Supervisor-Office Manager

Job Description - Floor Supervisor-Office Manager

Job Title: Restaurant Floor Supervisor & Office Manager


Compensation: $24.00-$28.00 per Hour. Approximately 36hrs/week


Mission Statement: To delight our guests with a remarkable dining experience that keeps them returning.


Core Values: Authenticity, Respect and Enthusiasm


Job Summary:

We are seeking a versatile, tech-savvy Restaurant Floor Supervisor & Office Administrator who blends a genuine heart for hospitality with a meticulous eye for detail. In this dual role, you will spend roughly 40% of your time championing our guest experience on the dining room floor and 60% anchoring our business operations through digital and physical organization. The ideal candidate must seamlessly pivot from leading an energetic floor shift to navigating spreadsheets and cloud-based organization systems.


Key Responsibilities:

Floor Supervision: A Heart for Hospitality


  • Elevate Guest Experiences: Greet guests warmly, manage table touches, and proactively turn minor service hiccups into memorable, positive moments.

  • Lead & Mentor: Inspire, coach, and support front-of-house staff to deliver seamless, warm service.

  • Maintain Ambiance: Consistently audit the dining room floor to ensure lighting, music, temperature, and cleanliness perfectly match our brand standards.

  • Shift Logistics: Manage the floor, floor rotations, and handle cash drawer reconciliations with absolute precision at shift close.


Office Administration: An Eye for Detail


  • File Organization: Maintain, organize, and update files using Google Workspace (Docs, Sheets, Drive) and Microsoft Office (Word, Excel). Keep all physical files organized.

  • Inventory & Vendor Relations: Order, track, and log front-of-house and office supplies, verifying that digital vendor invoices are 100% accurate. Keep track of maintenance schedules and vendor list.

  • System Maintenance: Keep our POS system updated with menu changes and manage the restaurant's central email inbox.



Qualifications & Requirements:


  • Experience: 1-2+ years of restaurant leadership combined with at least 1 year of administrative or office support experience.

  • Software Proficiency: Advanced, hands-on proficiency with Microsoft Office (Excel, Word) and Google Workspace (Sheets, Docs, Drive) is strictly required.

  • The Hospitality Heart: A naturally warm, empathetic, and service-oriented personality. You genuinely enjoy making people feel welcome and valued.

  • The Detailed Eye: Exceptional organizational skills. You spot typos, spreadsheet discrepancies, inventory shortages, and misplaced decor instantly.

  • Tech Savvy: Ability to quickly adapt to modern restaurant POS systems (e.g., Toast, Clover) and reservation platforms

  • Flexibility: Availability to work a flexible schedule, including peak dinner shifts, weekends, and holidays.


Benefits & Perks:


  • Competitive hourly pay pf $24-28/hour with bi-weekly direct deposit.

  • Free Shift Meals and dining discounts

  • Medical, Retirement and Bonus benefits


To Apply:


Please submit your resume and a short note sharing why you would be a good fit for this position.

Original job Floor Supervisor-Office Manager posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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