Role: Flooring Installation Manager
Location: Canton, GA
Company Overview: Floor Coverings International is a locally owned and operated franchise dedicated to delivering exceptional flooring solutions while creating a welcoming and customer-focused environment. Our commitment to outstanding service and quality drives our goal to make a lasting, positive impact on customers and the local community.
Position: Flooring Installation Manager As the Flooring Installation Manager at Floor Coverings International, you will be instrumental in leading our operations and supporting our business growth. Serving as the primary point of contact for our valued customers, you’ll ensure their satisfaction from start to finish. This role demands strong leadership, outstanding multitasking abilities, and meticulous attention to detail to uphold our standards of excellence. Additionally, you will have the opportunity to earn bonuses based on performance, providing an extra incentive to excel in your role while contributing to the success of our team.
Flooring Installation Manager Benefits And Perks:
Competitive Salary: $60,000-$75,000 - Reflective of experience and industry standards.
Bonus Opportunities: Designed to support and accelerate both your growth and the company's.
Paid Vacation and Holidays: PTO to support work-life balance, including but not limited to National Holidays.
Company-Provided Computer: Technology to support productivity.
Locally Owned: Friendly, supportive, and team-oriented workplace.
Paid Training and Ongoing Development: Invested in your growth.
Full-Time Schedule: Monday through Friday (some weekends when necessary).
Flooring Installation Manager: Qualifications
This role is perfect for a motivated individual ready to bring their expertise and leadership to a growing team!
Industry Expertise: Demonstrated experience in flooring production management.
Excellent Communicator: Skilled in both phone and in-person interactions to ensure seamless coordination.
Strong Industry Network: Established connections with reliable installers and suppliers.
Production Management Skills: Proficient in planning, scheduling, and optimizing workflows for efficient production.
Tech-Savvy: Comfortable using various computer systems and industry-related software (ex. Salesforce, Excel, Outlook, etc).
Proactive Planner: Anticipates challenges and adapts strategies to ensure project success.
Bilingual Advantage: English/Spanish proficiency is a plus.
Growth-Oriented Mindset: Excited to contribute to a fast-paced, high-growth, start-up environment.
Organizational Excellence: Highly organized, with a strong ability to multitask and manage details effectively.
Confident Decision-Maker: Capable of making independent decisions when necessary.
Transportation: Will offer mileage for use of own vehicle until vehicle is provided.
Valid Driver’s License: A current license is required.
Compliance: Willingness to undergo and pass a background check.
Flooring Installation Manager: Key Responsibilities
Customer Relationship Management: Build and nurture lasting relationships to enhance customer satisfaction and retention.
Sales Support: Provide assistance to the sales team, including ride-a-longs for complex quotes.
Communication: Provide customers and installers with clear updates on project start dates and timelines.
Team Collaboration: Hold weekly meetings with sales staff to discuss new sales and ongoing projects.
Installer Recruitment and Vetting: Proactively seek out and evaluate installer talent.
Installer and Vendor Management: Oversee installer and vendor relationships, ensuring consistent quality and dependable partnerships.
Conflict Management and Negotiation: Resolve conflicts and negotiate effectively with customers and crews to maintain productive relationships.
Daily Production Coordination: Communicate daily with installers to provide updates on project timelines and address any immediate needs.
Problem Solving and Resolution in Construction: Address and resolve challenges during construction to keep projects on track.
Warehouse and Inventory Management: Organize and oversee product storage, ensuring efficient and orderly warehouse operations.
On-Site Quality Control: Conduct regular job site visits to verify that work meets company standards and customer expectations.
Inventory and Ordering: Once product is ordered, accurately track, and manage job-specific products. Eventually ordering products will also be part of this job.
Product Management: Oversee product allocation and manage job costs efficiently.
Documentation: Take before-and-after photos for every project to ensure accountability and quality
Customer Satisfaction: Strive for 5-star ratings on every project by delivering exceptional service and maintaining positive customer relationships.
Compensation:
Salary range $60,000-$75,000 plus bonus opportunities
Meet the local owner:
Greg has been growing his Floor Coverings International business since 2023 and is excited to welcome another team member into his business family. He has been happily married for 37 years to his wife, a dedicated registered nurse, and they have three adult daughters. Greg brings a wealth of leadership experience to his role—serving 14 years as an Artillery Major in the Army Reserve and spending 25 years as a Vice President of Sales for three Fortune 100 companies.
His business is guided by the motto: "Integrity above all else." That principle shows up in everything his team does. They work hard, deliver on their promises, and consistently go above and beyond for their customers. While not the cheapest option in the market, Greg and his team are proud to offer the best overall flooring experience in the region.
When he's not focused on providing exceptional service, you’ll find Greg outdoors—hiking, fishing, camping, kayaking, or tending to his garden. He brings that same energy and dedication into his business and is looking forward to growing his team with someone who shares his values.
If you are a motivated individual with a strong desire to manage both people and production, and if you are excited about the opportunity to work for a company renowned for its commitment to customer service and integrity, apply today to join our team and make a positive impact on the local community.
Salary :
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