FMS Coordinator

WHO WE ARE:

24 Hour Home Care is a trusted in-home care company committed to making a positive impact in people's lives every day. For more than 15 years, it has delivered high-quality and personalized caregiving services to people of all ages and individuals with developmental and intellectual disabilities. Today, it provides caregiving services to more than 16,000 clients and employs more than 16,000 caregivers. By putting people first, striving for excellence, and investing in purposeful innovation, 24 Hour Home Care redefines what it means to care. Learn more at www.24hrcares.com.  

At Team 24, we’re driven by one purpose — to make a real difference in the lives of our clients and families. Watch this short video to see the heart behind our work and the impact our teams create every day.

WHO YOU ARE:

You are a passionate and performance-driven team player, eager to take on a key role in our company’s growth. You embody Team 24’s Care & Compete Principles and Competencies: 

In the spirit of Own(ing) It With Courage, we encourage you to check out our Glassdoor Page to learn more about 24 Hour Home Care and to leave a review about your experience: 24 Hour Home Care: Glassdoor Page

Sound interesting? Read on for more details! 

THE ROLE:

The FMS Coordinator provides administrative and coordination support for the Financial Management Services (FMS) program, serving as a key liaison between Regional Centers, consumers, vendors, and internal accounting teams. This role supports enrollment, billing accuracy, and vendor reimbursements while ensuring timely, compliant, and well-documented processing that supports a positive experience for all program participants.

Primary Responsibilities

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  Coordinate enrollment and onboarding for new FMS consumers and vendors referred by Regional Center partners

  
  


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  Collect, review, and process high volumes of vendor reimbursement logs accurately and within required deadlines

  
  


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  Serve as a primary point of contact for vendor payment questions and reimbursement inquiries

  
  


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  Track reimbursement issues, communicate required corrections, and follow through to resolution

  
  


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  Partner with Regional Centers to address expiring authorizations and billing discrepancies

  
  


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  Collaborate with branch teams and Accounting to investigate and resolve escalated billing or payment issues

  
  


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  Maintain accurate documentation and records to support compliance and audit readiness

  
  

This is a hybrid position, coming into the El Segundo office 1x per month. 

Please note that this is a temporary position.

WHAT YOU BRING TO THE TABLE:

Qualifications

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  1–2 years of experience in customer service, administrative support, billing, or a related role

  
  


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  Experience working with high-volume data, documentation, or financial records preferred

  
  


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  Ability to manage multiple priorities while meeting accuracy and timeliness expectations

  
  


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  Demonstrated discretion when handling confidential or sensitive information

  
  

 Skills

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  Strong organizational skills and attention to detail

  
  


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  Clear written and verbal communication skills

  
  


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  Proficiency with Microsoft Office and data-entry systems

  
  


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  Ability to work independently while collaborating effectively with cross-functional teams

  
  


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  Problem-solving mindset with strong follow-through

  
  


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  Time management skills in deadline-driven environments

  
  

WHAT WE BRING TO THE TABLE:

Learn more about 24 Hour Home Care's benefits for temporary employees here!

_{24 Hour Home Care is an Equal Opportunity Employer that is proud of its culture of diversity and inclusion.  Individuals seeking employment are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.  Additionally, 24 Hour Home Care will consider qualified candidates with criminal histories in a manner consistent with the law.}

_{Qualified applicants with criminal history will be considered for employment in accordance with California Fair Chance Act and the Los Angeles County Fair Chance Ordinance for Employers, ensuring individuals with criminal history have fair and equitable access to opportunities for gainful employment in the unincorporated areas of LA County.} 

_{Upon review, should criminal history have a direct, adverse, and negative relationship, 24 Hour Home Care will conduct an Individualized Assessment and provide a Preliminary Notice of Adverse Action; specifying the laws or regulations that impose such restrictions.  At which point, 24 Hour Home Care will review the prospective hire’s written response and mitigating circumstances before making a final decision. Should withdrawal of a conditional offer of employment be determined, 24 Hour Home Care will provide a copy of the Second Individualized Assessment.}

_{Individuals have the right to reach out to the LA County Department of Business and Consumer Affairs to file a complaint or if you require additional information.}

• _{By Email: [email protected]}


• _{By Web: https://dcba.lacounty.gov/contact-us/}


• _{By Phone: (800) 593-8222}

For California applicants: by applying for this position, you acknowledge and consent to the collection, use, and disclosure of your personal information in accordance with our privacy policy and the California Consumer Privacy Act (CCPA).