Folio Specialist

Company : Corpay

Job Type : Full Time

Saint Charles

Number of Applicants

000+

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Job Description - Folio Specialist

What We Need

CORPAY is currently looking to hire a Folio Specialist within our ALE Solutions division. This position falls under our Lodging line of business and is located in St. Charles, IL. In this role, you will be responsible for maintaining a minimum 96% accuracy on all audited folios and achieving the production goal set by the Team Lead. You will report directly to the Folio Department Supervisor and regularly collaborate with policyholders, hotel chains, and brands.

Role Responsibilities

The responsibilities of the role will include:

Reconciling the folio with our internal database and online bank account
Determining which folio discrepancies can be billed vs. need resolution while following department procedures
Delivering high levels of customer service to policyholders when processing reimbursement checks
Assisting with or fully completing resolutions to folio discrepancies with hotels via fax, email, or phone
Processing high-priority customer requests with expediency.
Requesting folios with the hotel as needed
Maintain internal databases to ensure all relevant information is noted
Adapt to process changes while maintaining production and accuracy
Work overtime when needed
Other duties as assigned

Qualifications & Skills

High School diploma or equivalent preferred
2+ years of job-related experience preferred
Computer proficiency in Microsoft Office Excel, Word, and Outlook

ACT program experience a plus
Excellent verbal & written communication skills, be very organized, have strong problem-solving skills, ability to multi task, and be a team player
Attention to detail and accuracy are critical skills for this position
Exhibits strong business acumen and sound judgement
Able to establish and maintain healthy working relationships with internal and external people in the course of work
Ability to assist coworkers with tasks

Benefits & Perks

Medical, Dental & Vision benefits available the 1st month after hire

Automatic enrollment into our 401k plan (subject to eligibility requirements)
Virtual fitness classes offered company-wide
Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time
Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
Philanthropic support with both local and national organizations
Fun culture with company-wide contests and prizes

Equal Opportunity/Affirmative Action Employer

Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all qualified applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.

Pay Transparency

This salary range is provided for locationswhich require such disclosure. Where a position or applicant may fall in a particular wage range depends on a number of factors including but not limited to skill sets, experience training licenses and certifications (if applicable), and other business and organization needs. The disclosed range has not been adjusted for the applicable geographic markets. At Corpay it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions depend on the facts and circumstances of each case. The estimate of the minimum and maximum salary range is $16-17.
For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEOC and Pay Transparency.

Original job Folio Specialist posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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Folio Specialist

Job Description - Folio Specialist

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