Food & Beverage Cashier (Madison Resort Wildwood Crest)

Description

Come join a fun team with a fun culture while working in the beautiful Jersey Shore environment! The all-new Madison Resort Wildwood Crest, formerly known as the Oceanview Motel is a beach front property that was built in 1963, and at the time was the largest motel ever built in The Wildwoods. Recently purchased by Madison Resorts, this property was recently fully restored and won Best New Hotel by USA Today for 2025!

The property consists of a hotel, which will boast over 200 hotel rooms, multiple restaurants, multiple pools, and of course beach service with much more to come in future years.

Summary:

The Food & Beverage Cashier is responsible for handling guest orders, processing payments, and providing excellent guest service to every guest he or she comes in contact with.

Responsibilities:

• Know, understand, and adhere to company established policies and procedures.
• Ensures guest interactions are always positive. Smiles with every guest.
• Greets guests with a friendly and welcoming attitude.
• Takes guest food orders and inputs into POS accurately.
• Provides information and answers questions pertaining to menu items, dietary restrictions or general property information.
• Addresses guest questions and concerns professionally and courteously.
• Coordinates with kitchen team to ensure orders are prepared and delivered in a timely manner.
• Processes payments through POS system via cash, credit cards or mobile payments.
• Provides change and receipts as necessary.
• Maintains an accurate cash drawer and ensures all transactions are recorded correctly.
• Balances the cash drawer at the beginning and the end of each shift.
• Maintains a clean and organized workspace.
• Assists with general cleaning of the workspace when necessary.
• Ensures compliance with health and safety regulations, including food safety standards.
• Follows proper hygiene and cleanliness practices when handling food and cash.
• Upsells by suggesting additional menu items or specials to increase sales.
• Performs other related duties as assigned.

Requirements

• High school diploma or equivalent preferred.
• Previous cashier or customer service experience is preferred.
• Excellent communication and interpersonal skills.
• Must be able to lift 40 lbs
• Ability to stand for extended periods of time.
• Ability to work in various weather conditions
• Basic math skills for handling payments and making change.
• Knowledge of POS systems is a plus.
• Flexibility to work varying shifts.
• Weekends and holidays are required.
• Attention to detail and accuracy in cash handling.

Disclaimer

“This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).”

Madison Resort Wildwood Crest is an Equal Opportunity Employer. In Compliance with the American with Disabilities Act, Madison Resort may provide reasonable accommodation to qualified individuals and encourage both prospective and current employees to discuss potential accommodation with the employer.