Food and Beverage Supervisor - AC Portsmouth

AC Hotel in Portsmouth, NH, a Colwen Hotels Property, is seeking an engaging, friendly, and detailed-oriented Food & Beverage Supervisor to join our team. In this role you will be responsible for coordinating, supervising, and directing assigned property food and beverage operations, while controlling costs and driving guest and associate satisfaction.

Colwen Hotels is a dynamic and growing hotel company with an extraordinary portfolio of award-winning hotels. We are a hospitality group built on hard work, character, and authenticity. We cultivate ideas and empower individuals to bring forward-thinking concepts to life to enrich guest experiences. Staying ahead of the curve is what has made us who we are today, and we strive to keep our ideas fresh. We currently have 40 hotels in our portfolio operating across 10 states.

General Responsibilities:

• Oversee, coordinate, supervise and direct all property food and beverage operations


• Control food and beverage cost while driving guest satisfaction


• Work closely with Food and Beverage leadership and Hotel General Managers at assigned hotel


• Assist in recruiting, interviewing and hiring food and beverage staff associates for assigned hotel


• Train and support all food and beverage associates and ensure they perform in accordance with established Colwen Hotels and brand standards


• Assist in setting departmental targets and objectives, work schedules and budgets


• Ensure strict adherence to all applicable food and beverage standards


• Ensure Ongoing communication with staff through regular departmental  and pre shift meetings (document agenda and attendance)


• Educate and maintain proper controls with bartenders and ensure staff is up to date with information related to drinks, specials, wines, beers etc.


• Audit for efficient operation of bar and cost controls


• Monitor liquor sales and product mix


• Abide by all state, local and municipal laws and regulations pertaining to liquor and food safety


• Maintain proper inventory controls and order supplies


• Receive, check and document all food and beverage deliveries


• Perform accurate cash-out procedure at shift end


• Perform other duties as assigned

Requirements:

• 2 years food and beverage supervisory experience (hotel experience preferred)


• Excellent interpersonal and customer service skills


• Reliable with the ability to multi-task and work under pressure


• T.I.P.S. and ServSafe certification (within 30 days if certification is expired)


• Strong Leader of people


• Excellent verbal and written communications skills


• Familiar with common computer software programs, ability to operate POS system


• Must be willing to work 7-day rotating work schedule including nights, weekends and holidays

We’ve got you covered: Benefits & Perks

• Bonus eligible 


• Medical Insurance with Company-Funded HRA


• Dental Insurance


• Vision Insurance


• Flexible Spending Accounts


• Wide-Array of Supplemental Insurance Offerings


• Paid Time Off Programs


• Employee Assistance Program


• 401K Plan – Traditional & Roth Options with Employer Match


• Hotel Discount Travel Program for Associates & Family


• Exclusive Associate Discounts – Travel, Entertainment, & Retail


• Hilton Brand Associate Travel Program


• Training and Development Programs


• Career Advancement Opportunities

Colwen Hotels is an equal opportunity employer. EOE M/F/D/V