Food and Beverage Supervisor, Four Points by Sheraton Greensboro Airport, Greensboro, NC

Lead our Food & Beverage team using your problem-solving skills and leadership abilities. As the Food & Beverage Supervisor, you serve as the role model for the department — the person staff look to for guidance, support, and daily direction. You will ensure all food and beverage outlets operate efficiently, consistently, and in alignment with guest-service standards. A strong focus on quality, teamwork, and guest satisfaction is essential. Responsibilities include scheduling, inventory management, quality control, guest relations, hiring support, and overall operational oversight. 

Benefits: 

• Weekly Paycheck 
• Bonus Potential
• 401k plus generous company match
• Paid Time Off
• Health
• Dental
• Vision Travel Discounts
• Company Scholarships for you or your family
• Leadership and Operational Education Opportunities

Food and Beverage Supervisor Responsibilities Include:

• Provide daily leadership, coaching, and support to all Food & Beverage associates.
• Ensure all F&B outlets operate efficiently, safely, and in accordance with brand and company standards.
• Maintain high levels of guest satisfaction through proactive service, problem-solving, and visible leadership presence.
• Oversee daily operations including opening/closing procedures, cleanliness, product quality, and service flow.
• Manage scheduling to ensure proper coverage for breakfast, bistro, banquets, and special events.
• Monitor inventory levels, place orders, and maintain accurate stock rotation and controls.
• Conduct quality-control checks on food presentation, beverage preparation, and service standards.
• Support hiring, onboarding, and training of new F&B associates.
• Address guest concerns promptly and professionally, ensuring positive resolutions.
• Collaborate with the General Manager and department leaders to support property-wide goals.
• Maintain compliance with food-safety regulations, sanitation standards, and company policies.
• Assist with menu updates, product changes, and promotional initiatives as needed.
• Serve as the onsite point of contact for F&B-related needs during peak periods and special events.

Education & Experience: A combination of education, training, or experience that provides the knowledge and abilities necessary for success. Prior F&B or hospitality leadership experience preferred.

• Leadership Skills: Ability to motivate, coach, and support a diverse team while maintaining a positive work environment.
• Guest Service: Strong commitment to hospitality with the ability to anticipate needs and resolve concerns with professionalism.
• Operational Knowledge: Understanding of food-safety standards, inventory control, scheduling, and basic financial procedures.
• Communication: Ability to communicate clearly and effectively with guests, associates, and management.
• Problem-Solving: Ability to make sound decisions, remain calm under pressure, and resolve issues quickly.
• Certifications: Must hold ServSafe, TIPS, and Allergen Awareness certifications, or obtain them within the required onboarding timeframe.
• Flexibility: This position requires the flexibility to work weekends, evenings, and holidays based on business needs. The scheduled days off for this role will fall during Monday thru Thursday. 
• Professional Grooming & Appearance: Maintains a polished, professional appearance in accordance with Maine Course Hospitality Group grooming standards.

Additional Requirements:

• Strong customer service skills with a focus on guest satisfaction
• Strong interpersonal skills in person, written, and over the phone
• Strong understanding of beverage and food service operations, kitchen management, and event coordination.
• Excellent problem solving and conflict resolution skills
• Ability to manage and motivate staff members 
• Ability to perform all Front Desk and Night Audit duties
• Ability to stand and walk for extended periods of time
• Minimum 2 year hotel experience, and 1 year in a Supervisory role 
• Schedule flexibility – ability to fill in shifts

Please attach resume with relevant experience for consideration.