Food and Beverage Supevisor

They ensure that customers receive excellent service and that their needs are met in a timely and efficient manner.

They have the following duties and responsibilities:

• Oversee the efficient operation of food and beverage outlets


• Manage, train and mentor staff to ensure high levels of productivity, quality, and customer service


• Monitor the quality of food and beverages and ensure they meet the required standards


• Handle customer complaints promptly and professionally


• Ensure compliance with health, safety and sanitation standards


• Assist in the planning and development of menus, taking into consideration factors such as seasonal availability of ingredients and the likely number of customers


• Control stock and minimize waste


• Manage budgets, financial plans and control costs


• Organize special events and promotional activities