Food & Beverage Manager | Palihouse West Hollywood

Description
FOOD & BEVERAGE MANAGER | PALIHOUSE WEST HOLLYWOOD

POSITION PROFILE:

We're looking for a hospitable, guest experience-focused F&B Manager at Palihouse West Hollywood. The ideal candidate will have a strong aptitude for managing daily operations, training and retaining staff, managing inventory and ordering, optimizing profits, and ensuring every guest has a delightful visit.

ABOUT PALIHOUSE WEST HOLLYWOOD:

Palihouse West Hollywood is situated on famed W 3rd St. and features 95 guestrooms, an indoor/outdoor pool lounge and a lobby, caf and bar that is open to locals and visitors alike. The Lobby Lounge, Caf and Bar is a charming meeting, drinking, and dining destination serving a California-centric menu, bespoke cocktail menu with daily happy hour, and weekend brunch, set in gorgeous indoor and outdoor spaces. If you're passionate about creating memorable dining experiences, thrive in a dynamic, fast-paced restaurant environment, and find joy in providing delightful, consistent service that turns first-time visitors into regulars, we invite you to join our team at Palihouse West Hollywood!

THE TASK AT HAND
Oversees the function of all food and beverage in the hotels to ensure excellent customer service and maximize revenue and profits to support overall hotel operations.
Consistently offers professional, friendly, and engaging service.
Ensures service standards are followed while actively supporting the entire restaurant team.
Handles guest concerns and react quickly and professionally.
Balances operational, administrative and colleague needs.
Maximizes revenues by communicating regularly with the Food and Beverage teams to implement agreed upon strategies, practices, and promotions.
Assists in managing the departmental budget.
Staffs and oversees execution of on-site events.
Develops and implements cost-saving and profit-enhancing measures.
Reviews, prepares, and updates forecasts as needed.
Communicates with all departments to ensure that customer service needs, and expectations are fulfilled.
Works with the corporate F&B leadership to develop and implement menus and makes recommendation on menu items.
Assists with interviewing, selecting, training, counseling, disciplining, and scheduling of all food & beverage team members.
Works directly with staff to assure food and beverage quality, good service, and cleanliness are strictly adhered to.
Ability to execute both opening and closing duties and maintain an efficient, effective, and prioritized work schedule.
Maintain inventory and its protocols and systems.

Specific Administrative Functions:
Scheduling of all F&B FOH and BOH staff (AM + PM).
Send Weekly Email Reports to management and attend weekly management meetings.
Send Weekly Email blasts to all staff outlining any news or memos.
Host regular department meeting for F&B staff and work with the hotel General Manager and Director of Restaurants on content.
Review, respond and distribute F&B-related emails daily, including end of shift reports.
Manage online reservations system and communicate reservations (phone & email).
Handle F&B ordering for food, beverage and operating supplies.
Manage comps and discount, Manage service staff tip log, ADP Time clock, POS.
Assist with photos and content curation for social media.
Other duties as assigned.

WHAT WE ARE LOOKING FOR:
Familiarity with MS Office, Google Apps, and other organizational computer tools.
Flexible and adaptable to change.
Requires a flexible schedule for weekdays and weekends and a variety of shifts.
Fluency in English both verbal and non-verbal preferred.
Provide legible communication and directions.
Compute basic arithmetic.
Current Serv Safe Food Handler Certificate Required.
Perform job junctions with attention to detail, speed, and accuracy.
Prioritize, organize, and follow up.
Be a clear thinker, remaining calm and resolving problems using good judgment.
Follow directions thoroughly.
Work with minimal supervision.
Ability to carry up to 40lbs.
Ability to walk, stand, and bend continuously.

WHAT'S IN IT FOR YOU:
A competitive compensation package including medical, dental, vision, and life insurance.
401(k) retirement plan (future you will love this one!)
Paid time off, holiday pay, and sick pay when you're under the weather.
Career advancement in an organization committed to helping star employees thrive.
There's also an opportunity to expand your career trajectory as we are a fast-growing company with hotels and restaurants in multiple cities.
Professional development that sets you up for success across multiple hospitality career paths.
A collaborative work environment where your creative ideas can come to fruition.
Amazing employee discounts on hotels and dining across our entire portfolio (18 hotels and more to come!)
Hands-on training with a nimble team.

Palisociety is an

Equal Opportunity Employer

committed to hiring a diverse workforce and sustaining an inclusive culture. Palisociety does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.

Privacy Notice :

For information on the California Consumer Privacy Act of 2018 ("CCPA"), California Privacy Rights Act of 2020 ("CPRA"), and other California privacy laws, please go to the Palisociety Careers page at

www.palisociety.com

and

www.arrivehotels.com

to view the notice.

For more information, visit www.palisociety.com or follow @palisociety

For more information, visit lepetitpali.com or follow @lepetitpali

For more information, visit www.arrivehotels.com or follow @arrivehotels

We are an E-Verify Employer/Somos un empleador de E-Verify

Company Information
MORE ABOUT US:

Palisociety is a fully integrated hospitality company that develops and operates unique hotels and residences across the country. In addition to our independent collection of hotels, we also operate Palihouses, Palihotels, and ARRIVE by Palisociety. We strive to delight and inspire our guests and local community by creating one-of-a-kind neighborhood-centric places filled with interesting people, friendly staff, and trusty service.

We're a family business founded in Los Angeles by CEO Avi Brosh in 1998. As we continue to grow and develop new hotels and restaurants, we're always looking for spirited, hardworking, passionate people that can join our team and grow with us!
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