Food & Beverage Operations Manager

for “essential” or “functional” purposes, such as to enable certain features of our Digital Services (for example, to allow a customer to maintain a basket when they are shopping at an online store);
for “analytics” purposes, such as to analyze the traffic to and on our Digital Services (for example, we can count how many people have looked at a specific page, or see how visitors move around the website when they use it, what website they visited prior to visiting our website, and use this information to understand user behaviors and improve the design and functionality of the website); and
for “retargeting” or similar advertising or commercial purposes, such as:
The use of these technologies by third parties may be subject to their own privacy policies and is not covered by this Policy, except as required by law. We may also use your Identity Data, Device/Network Data, Inference Data and Contact Data collected in this context for Commercial Purposes.
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Food & Beverage Operations Manager

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locations

South Bend, IN

time type

Full time

posted on

Posted 2 Days Ago

job requisition id

R10019996

Essential Duties and Responsibilities
Include the following- other duties may be assigned.
Responsible for training of all Food & Beverage Banquet Captains, Banquet Servers, Cashiers, and Bartenders to ensure high quality, efficient, accurate and profitable food service.
Supervises all employees in the preparation and service of food and refreshments according to the Banquet Event Order, including clean-up at event conclusion.
Responsible for developing work plans including scheduling, ordering, and assigns appropriate duties to subordinates.
Oversees Food & Beverage operations during event to ensure client satisfaction and quality control standards. Addresses complaints & resolves issues which may arise.
Inspects food service areas to ensure requirements of state and local health laws and internal regulations are met.
Works with Director of Food & Beverage to forecast and execute labor allocations based on event requirements and budget.
Maintains operations by initiating, coordinating, and enforcing programs, with Century Center’s personal policies and procedures.
Controls inventory levels by conducting physical counts, reconciling with data storage system, and ensuring expiring product is returned within time frame required for full credit.
Assists with analysis of information concerning facility operation such as daily food sales, patron attendance, and labor costs to prepare budget and maintain cost control of facility operations.
Work with vendors on purchasing food, beverages, disposable supplies according to anticipated demand and familiarity with public taste in food and beverage.
Works within guidelines for food and labor costs.
Supervisory Responsibilities
Manages Food & Beverage Department employees in Catering, Concessions, and Bar Services. Responsible for the overall direction, coordination, and evaluation of each employee and of the unit. Carries out supervisory responsibilities in accordance with SAVOR’s policies and applicable laws.
Responsibilities include:
Interviewing, hiring, and training employees.
Planning, assigning, and directing work.
Appraising performance, rewarding, and disciplining employees in conjunction with Human Resources.
Addressing complaints and resolving problems.
Supervising staff to maintain a clean, safe, and well-organized workplace.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty

satisfactorily.

The requirements listed below are representative of the knowledge, skill and/or ability required. Very early morning shifts and late evening shifts required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Education and/or Experience
Bachelor’s Degree (BA) in Food & Beverage Management or related field preferred
Minimum 3 years’ experience in management level position in Food & Beverage (Bar Manager, Food and Beverage Manager, Banquet Captain) or equivalent combination of education and experience.
Prior supervisory experience preferred.
Skills and Abilities
Excellent organizational and planning skills
Strong customer service orientation
Excellent communication and interpersonal skills
High level of maturity with ability to lead and teach.
Conflict management skills
Strong leadership skills, particularly the ability to stay ahead of an event timeline and keep a large team working quickly.
Ability to create a kind, supportive, happy work environment where all employees feel

valued.
Computer Skills
To perform this job successfully, an individual should have knowledge of spreadsheet software and word processing software with reasonable typing skills.
Other Qualifications
This position will work with limited supervision and will require the ability to interact with all levels of staff, including management.
Requires ability to work flexible hours including nights, weekends, and holidays, in addition to normal business hours.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building as needed by events.
Note

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
ASM GLOBAL is an Equal

Opportunity/Affirmative

Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

About Us

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people.
Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.

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