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Food Operations Manager 1

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Job Description - Food Operations Manager 1






Role Overview






Sodexo is seeking a highly organized and results-oriented Food Operations Manager to lead retail dining and concession operations at Pittsburg State University, located in Pittsburg, KS. This key leadership position is responsible for the day-to-day management of multiple retail dining venues and athletic/event concessions, ensuring exceptional guest experiences, operational excellence, and strong financial performance. The Operations Manager will oversee staffing, training, scheduling, inventory management, food safety compliance, merchandising, and customer service initiatives while fostering a culture of accountability, teamwork, and continuous improvement.

The successful candidate will work closely with university stakeholders and Sodexo leadership to enhance the campus dining experience through innovation, responsiveness, and operational efficiency. This role is accountable for achieving revenue and profitability goals, managing food and labor costs, maintaining brand standards, and ensuring all retail and concession locations operate safely and effectively. The Operations Manager will play a critical role in building a best-in-class dining program that supports student engagement, campus pride, and the overall mission of the university.

 

Sodexo provides college campuses with food, nutrition, environmental, and facilities management solutions. Joining us at one of our campus sites enables you to positively influence college students' well-being and create a healthy learning environment.









What You'll Do






  • have oversight of day-to-day operations 
  • deliver high quality food service 
  • achieve company and client financial targets and goals  
  • develop and maintain client and customer relationships 
  • develop strategic plans 
  • create a positive environment
  • ensure Sodexo standards are met 








What We Offer






Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

 

  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.









What You Bring






  • have a work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively 
  • have culinary production experience and a strong background in safety and sanitation compliance 
  • can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service 
  • prioritize tasks and exhibit flexibility to take on additional responsibilities as needed
  • demonstrate working knowledge of Sodexo Food Management System (FMS) The Market Connection (TMC) and is proficient in computer skills and report management experience. This does not apply to external candidates








Who We Are






At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

 

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.









Qualifications & Requirements






Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience – 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.





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