Food Runner

Description

Position Title: Food Runner

Reports to:   GM and FOH Managers, Chefs and BOH Managers

Position Summary:

Garish and serve food and drinks in a professional manner.  Enhance the customer experience according to RSH and Ritz-Carlton standards.

Tasks and Responsibilities: 

• Must possess a hospitality mentality working within a structured team environment
• Serve a set number of tables, as determined by management.
• Complete knowledge of RSR Restaurant’s food and beverage preparation.
• Ability to maintain a keen eye for detail in food presentation
• Able to use a computer
• Able to interact with guests in a friendly/fast and anticipatory manner.

Maintain specific side-work and ensure the total cleanliness and smooth operation of the restaurant.

• Present food items and answer guest inquiries regarding the food as necessary
• Maintain a cleaned and stocked workstation at all times
• Ensure guest’s complete satisfaction and strive to exceed guest’s expectations.
• Report to work in a neat and clean uniform. Well-groomed hair and personal hygiene are essential.
• Other duties as directed.

Essential physical requirements

• Able to work standing up and walking during entire shift.
• Able to continuously reach, carry, lift, bend, stoop and wipe
• Pulling and pushing up to 50 pounds
• Common hazards include but are not limited to burns, falls, slipping, tripping and cuts.
• Personal hygiene is a most plus frequent washing of hands is required
• Required to wear black nonslip shoes on every shift

Knowledge and Skills

• Must be able to suggestively sell food and beverage items, to include egg preparations, and specialty coffees.
• Basic mathematical skills 
• Must be able to read and write
• Computer proficiency
• Excellent communication skills
• Multi-tasking and able to move in a fast-paced environment while maintaining a clam demeanor
• Knowledge of workplace safety procedures
• When applicable, must have licenses, certifications or registrations according to State requirements
• Must be able to use computer screen to read and bump orders
• Willing to train highly motivated candidates

Compensation Details

Compensation: Hourly ($11.50) plus tips

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Dining Discounts

Required Skills

Customer Service

Customer Service Orientation

High Volume Service

Attention to Detail

Teamwork

Food Safety Knowledge

Time Management