Job Description - Food Safety and Quality Assurance Manager
Food Safety & Quality Assurance Manager – Full Time
Toft Dairy 3717 Venice Road, Sandusky, OH 44870 Schedule Monday – Friday, 7:00AM to 3:30PM reporting to Plant Manager
The Food Safety & Quality Manager is responsible for overseeing all food safety, quality assurance, and regulatory compliance programs within the facility. This role plays a critical part in maintaining product integrity, ensuring compliance with all applicable regulations, and supporting plant operations through strong leadership, training, and continuous improvement initiatives.
Operational Responsibilities:
Develop, implement, and maintain the Food Safety Plan, Standard Operating Procedures (SOPs), and quality documentation
Ensure compliance with all federal, state, and local food safety regulations, including proper documentation and recordkeeping
Coordinate and lead internal and third-party food safety and quality audits and report results to plant management
Partner with plant leadership to assign audit responsibilities and serve as the primary contact during external audits
Lead employee food safety, quality, and compliance training programs
Develop and implement workplace health and safety initiatives
Manage and investigate customer complaints, including corrective actions and report issue to plant management
Receive and test raw milk samples for antibiotics (upon ODA certification)
Collect environmental and equipment samples for testing
Inspect processing areas and equipment for sanitation and compliance
Maintain accurate laboratory records and testing data
Perform lab equipment calibration and verification activities
Enforce Good Manufacturing Practices (GMPs) across the facility
Manage nonconforming products and complete root cause investigations
Maintain cleanliness and organization of the laboratory
Order and manage laboratory supplies and materials
Follow all company safety policies and procedures
Collaborate with Toft's Farm Surveyor to monitor and address problems for raw milk producers (raw milk quality, farm cleanliness, etc)
Partner with plant leadership to reinforce food safety culture, documentation discipline, quality awareness and compliance accountability
Assist with additional duties as assigned
Physical and Work Requirements:
Ability to stand, walk, bend, kneel, and move throughout the facility for extended periods
Ability to climb stairs and ladders as needed
Ability to lift up to 50 lbs.
Work in wet environments and occasionally in cooler and freezer conditions
Exposure to food allergens including milk, peanuts, tree nuts, eggs, wheat (gluten), and soy
Occasional exposure to cleaning chemicals and sanitizers
Ability to work flexible hours, including overtime, weekends, and holidays as needed
Ability to work effectively in a fast-paced production environment
Qualifications:
Bachelor's degree required (Food Science, Dairy Manufacturing, or related field preferred)
Experience in food manufacturing or related industry highly preferred
HACCP and/or GFSI certification(s) or experience strongly preferred
PCQI certification highly desired
Strong understanding of food safety regulations and quality systems
Proficiency in Microsoft Word and Excel; ability to learn new systems quickly
Strong communication skills across all levels of the organization
Solid math skills (add, subtract, multiply, divide using various units of measure)
Strong attention to detail and organizational skills
Ability to work independently and within a team environment
Must pass all pre-employment screenings including drug, background, and criminal checks
Compensation & Benefits:
Competitive full-time pay with consistent hours
Medical insurance with prescription coverage
Supplemental benefits including dental, vision, and life insurance
Paid vacation, sick time, and holidays
401(k) with company match
About Toft Dairy:
For over 125 years, Toft Dairy has proudly served customers within an approximately 150-mile radius of our Sandusky plant. As Ohio's oldest dairy, our legacy is built on a commitment to quality, customer service, and forward-thinking principles.
We believe in our One Quality, One Team philosophy and value employees who contribute to our continued growth and success. If you are dependable, hardworking, and ready to thrive in a fast-paced environment, we encourage you to apply.
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