TEAM MEMBER REQUIREMENTS:
⪠Always maintain a professional appearance and manner.
⪠Must be willing to help co- workers and be a team player.
⪠Previous experience preferred in a high end restaurant / bar setting
⪠Must have basic knowledge of food and beverage preparation, service standards, guest relations and etiquette.
⪠Knowledge of the appropriate table settings, service ware and menu items.
⪠Ability to remember, recite and promote the variety of menu items.
⪠Ability to transport large trays weighing up to 30lbs, through a crowded room on a continuous basis throughout shift with or without reasonable accommodation.
⪠Ability to establish and maintain effective working relationships with associates and guests.
⪠Ability to operate a keyboard and learn Point of Sale procedures.
⪠Must have the ability to communicate in English.
RESPONSIBILITIES:
⪠Check station before, during and after shift for proper set-up and cleanliness.
⪠Properly set up our daily serving table, ensuring all menu offerings are displayed for our guests.
⪠Greet guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness.
⪠Record the details of the order from the guests, repeating the order to the guest to check for accuracy.
⪠Demonstrate proper communication with the kitchen for any food allergies.
⪠Input the order into the Point of Sales system to inform the kitchen of the order details.
⪠When complete, retrieve orders up to 30 lbs. from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments.
⪠Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
⪠Replenish beverages as necessary and check with guests for overall satisfaction.
⪠Market and serve upon request any dessert items or specialty coffees.
⪠Operate the Point of Sales procedures to pre-check order and close out the check.
⪠Present the check to guest promptly.
⪠Comply with attendance rules and be available to work regularly.
⪠Perform any other job-related duties as assigned.
DESIRED SKILLS:
⪠Demonstrated problem solving and decision making skills.
⪠Demonstrated energetic, self-motivating and a “can do” positive attitude.
⪠Projects a professional and polished image that inspires confidence and trust.
⪠Is team-oriented and works collaboratively to achieve team goals.
⪠Committed to exceeding quality standards and providing exceptional products and services.
⪠Pursues work with insatiable energy and drive.
⪠Understands the job, its duties, and its role in the organization.
⪠At least 2 year of previous serving experience preferred.
REQUIRED QUALIFICATIONS:
⪠Ability to multi-task.
⪠High School diploma or equivalent experience. Must present upon hire TIPS and Food Handlers certifications
PHYSICAL REQUIREMENTS:
⪠Must be able to lift up to 30 lbs.
⪠Stand, bend, stretch, lift items and moves intermittently during working hours.
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