Food Service & Logistics Support

Food Service & Logistics Support

Staring at $16.54 hourly

*Must be at least 16 years of age*

• Full Time / Weekdays & Weekends Vary 

Royal Oaks Retirement Community

10015 W. Royal Oak Road

Sun City, AZ 85351

Cross streets are 99th and Grand Avenue

Position Summary: 

Under the direction of the Logistics Manager, provides support for transportation, receiving and supply coordination, and dishwashing to the Food Service Department. Transportation duties include providing non-emergency transportation service for residents to and from events, dining venues, and appointments within the Royal Oaks campus. Receiving and supply duties include receiving deliveries, checks in orders against order sheet, unpacks and rotates stock under FIFO (first in first out) and HACCP (Hazard analysis and critical control points) guidelines. Dishwashing duties include providing residents, guests and employees with clean and sanitized utensils, plateware, glassware, flooring and equipment, which includes custodial related duties.

Brief Overview of Major Duties:

Transportation:

• Provide shuttle transportation to residents to and from dining venues, activities and appointments within the Royal Oaks campus. May include driving in inclement weather conditions, heat, sleet, rain, etc.
• Assist residents in and out of the vehicle.
• Maintain radio contact with dispatcher for delivery instructions and security for any emergencies.
• Fuel or charge and clean vehicle as needed. Responsible for vehicle inspections. Report any vehicle needs related to maintenance, servicing, and repairs to the Logistics Manager.
• Ensure residents are secured in place and walkers are locked and secured in place, if applicable.
• Follow all applicable traffic and vehicular safety rules and regulations. 
• Be compliant with Royal Oaks Golf Cart Policy.
• Able to work within a time schedule with minimal supervision. 

Receiving and Supply Coordination:

• Assist with inventory and manage receipt and storage of supplies. 
• Assist in transportation of food and stock items around campus as needed and assigned by Logistics Manager.
• Monitors expiration dates. Keeps Chef/Management informed of out of date items. Reviews production sheets and puts away stock in order of need. Pulls product for production staff as needed
• Prevents food waste, rotates stock, and maintains appropriate inventory, First In, First Out (FIFO).
• Verify cooler temperatures and record daily and record receiving food temperatures on receiving log.
• Weigh and record temperatures of all meat and fish deliveries to ensure accuracy.
• Ensure that supplies are properly received, stored, and managed in compliance with food safety protocols. Assist with inventory.
• Keeps storage areas well stocked, clean, and organized.

Dishwashing:

• Washes plateware, glassware, silverware, pots/pans and kitchen utensils according to sanitation and cleaning procedures.
• Ensures utensils, plateware, and glassware are sanitized and available as needed.
• Places clean plateware, glassware, silverware and pots/pans in specified shelves according to sanitation and cleaning procedures.
• Keeps sanitation solutions up to Maricopa County Health standards at all times and records.
• Maintains cleanliness and maintenance of dish area. Trouble-shoots dishwasher machine malfunctions. Completes scheduled and assigned cleaning duties. 
• Keeps immediate supervisor promptly and fully informed of all problems or unusual matters.
• Keeps kitchen clean by sweeping, mopping floors and emptying trash. Maintains a continuous state of cleanliness.
• Performs work safely without causing harm or risk to self, others, or property. Ask for assistance in handling heavy item i.e., trash. 
• Performs custodial related duties required to maintain cleanliness and sanitary conditions of the food service areas by sweeping, vacuuming, mopping, scrubbing, and polishing; including light upholstery cleaning.
• Empties and decontaminates trash containers.
• Clean all walls in the kitchen and grill service areas including behind the equipment.
• Keeps chemical storage areas well stocked, clean, and organized.
• Ability to use proper/correct dilutions of cleaning agent as instructed by the manufacturer.
• Operates wet/dry vacuum for cleaning in the main kitchen, grill, center state and bar areas and shampoo carpeted areas.
• Keep all floor drains clean and sanitized daily.
• Perform other duties as assigned. 

Required Skills and Abilities:

• Ability to read, understand, follow and enforce safety procedures.
• Ability to read maps and locate addresses.
• Follow written and oral instructions. 
• Reaction time - The ability to quickly respond (with hand, finger, or foot) to one signal (sound, light, picture, etc.) when it appears.
• Far and Near Vision – The ability to see things close at hand (such as signs) or at a distance.
• Has knowledge of custodial and floor care.
• Has ability to listen to instructions and follow directions.
• Is organized, able to multi-task, think creatively and to adapt to different situations. 
• Must be able to complete training on computer and/or other devices.
• Maintain competency in the position and knowledge of trade/industry advances and new technologies.
• Must be able to effectively communicate in English with all levels of staff, residents, and guests.

Education and Experience:

• Preferably has high school diploma or GED equivalent.
• Has a minimum one year of kitchen experience in proper storage, rotation of food procedures, and receiving.
• Has a minimum of one-year comprehensive knowledge of inventory procedures (count/track/report).

Licenses and Certifications:

• Has current, valid driver’s license. Driving record must meet the criteria set forth by Royal Oaks’ insurance carrier.
• Obtains a Maricopa County food handler’s card within 30 days of employment. 
• If applicable, has a Certificate of Completion for memory care services training or obtains within 30 days of hire and complies with annual certification requirements.

Physical Requirements:

• Must carry/lift/push or pull loads of up to 50 pounds.
• Is able to stand, walk, sit, reach, and bend.
• Work involves almost constant exposure to weather conditions while driving residents and with some work indoors in a climate-controlled environment. 
• Physical exertion is present due to frequent bending, reaching, kneeling, walking, sitting, twisting or standing for prolonged periods of time; general manual dexterity required. 
• May need to operate a fire extinguisher.
• Is able to assist in evacuation procedures. 

Essential Functions:

• Physical: Climbing to Include Arms & Legs, Kneeling, Lifting/Moving, Carrying/Transporting, Walking/Traversing or Moving, Sitting/Stationary Position, Standing/Stationary Position, Bending, Reaching Forward & Above Shoulder Level, Pulling, Pushing, Gross/Total Manipulation (Firm Hand Grasping, Twisting), Twisting, Stooping
• Cognitive: Direct Others, Written and Oral Communication, Work Under Time Constraints, Concentrate Amid Distractions, Math/Calculations, Ensure Accuracy of Details, Remember Names & Details, Problem Solve, Make Decisions, Examine/Observe Details, Analytical Ability, Work Rapidly, Work Within Minimal Errors, Reason (make sense of things)
• Environmental: Inside, Outside, Humid, Toxic or Caustic Chemicals, Hot, Cold, Dry, Wet, Change of Temperature, Dirty, Odors, Loud, Working with Others, Working Around Others, Working Alone

Hiring Process:

• Pre-employment Drug Screening
• Criminal Background Check / MVR Check
• Adult Protective Services (APS) Registry Check
• Employment Verification
• TB Testing
• Royal Oaks is a Drug Free Workplace. Royal Oaks conducts pre-employment, random and reasonable suspicion drug testing in accordance with its drug-free workplace policy and has designated certain positions as safety-sensitive. Royal Oaks' general hiring policy does not discriminate against registered medical marijuana cardholders. However, in accordance with A.R.S. 23-493.06 Royal Oaks may decline to employ or to continue to employ persons in safety-sensitive positions based on the results of drug testing.
• Royal Oaks does not discriminate in hiring or employment against holders of Arizona's Medical Marijuana card, although we do prohibit marijuana use on premise. Although Arizona has legalized recreational marijuana use as well as medical use, the law creates no employment protections for applicants or employees who are recreational marijuana users. Royal Oaks will require a drug screen for all applicants who accept an offer of employment and may decline those same applicants who are positive for marijuana without a Medical Marijuana card. Royal Oaks will continue to prohibit all employees from using, selling, possessing, or being impaired by marijuana in the workplace and while on duty.

Incredible Benefits!

• Get Health Benefits Fast – Medical, dental, and vision benefits start the first day after the month you're hired! (Full-time only)
• Employee Assistance Program (EAP) – Access to mental health support, legal counseling, financial coaching, and more through Talkspace and other resources.
• Choice of Two Affordable Medical Plans – Starting as low as $82/paycheck for employee-only coverage (Full-time only). 
• On-Campus Medical Providers – Convenient healthcare options right at your workplace.
• Six Annual Paid Holidays – Enjoy time off to recharge with paid holidays throughout the year.
• Generous Paid Time Off (PTO) – Start accruing PTO from day one, with up to 3 weeks in your first year (Full-time only).
• Cash in Unused PTO Hours – Convert unused PTO into cash (limits and details apply).
• Volunteer Time Off (VTO) – Get 4 hours of paid VTO annually to give back to your community, without using your PTO.
• Referral Bonus – Earn up to $600 for each friend you refer who gets hired – and there’s no limit to how many people you can refer!
• Tuition Reimbursement Program – Receive up to $5,000 annually in tuition reimbursement to support your educational goals.
• Career Growth Opportunities – We promote from within! Last year, we proudly promoted over 30 employees.
• FREE Fitness Center Access – Stay healthy with on-site gym facilities or enjoy gym reimbursement up to $200 annually.
• Annual Shoe Reimbursement – Get up to $40 annually for work shoes to keep you comfortable and stylish.
• Uniform & Reimbursement – Uniforms provided or reimbursed for many positions.
• Covered Parking – Convenient parking at no extra cost.
• Employee Meal Discount – Enjoy 20% off meals while at work.
• Free Starbucks Coffee – Fuel up with free Starbucks coffee anytime!
• Exclusive Employee Discount Program – Save big on travel, electronics, entertainment, and more!
• Retirement Plan with Matching – Save for the future with a retirement plan offering 4%-10% matching contributions.

Royal Oaks Awards:

• 2024 Senior Care's Best Places to Work from WeCare Connect

Disclaimer: This job posting is intended as a general summary of duties and responsibilities. A comprehensive job description is available upon request.