Food Service Assistant

JOB DESCRIPTION

Food Service Assistant

Food Services Program

Windsor Charter Academy is committed to creating tasty and nutritious whole food meals with a farm-to-school model across all campuses. We believe that scratch-made food can change a person's life. All meals fall within the guidelines of the National School Lunch Program.

Job Summary

Responsible for preparing and serving a full range of food for school meals under minimal direct supervision. Assist with all aspects of production and service of meals including: cooking, line setup, replenishment, and operating a point-of-sale system including cash collection. Clean all food preparation and service areas; label, date and store leftover food. Comply with Health Department standards, all safety procedures, departmental policies and procedures, and all applicable state and federal regulations. Display exceptional customer service skills.

Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Description of Job Tasks

• Assist with meal preparation by cooking, pre-portioning, setting up serving lines, condiment stands, and fruit and vegetable bar. Prepare food items according to recipes and menus. Control food and kitchen waste. Maintain daily production records accurately.


• Serve food and provide customer service and communication to students, staff and community.


• Clean kitchen equipment, utensils, work areas, tables, floors, and appliances. Properly maintain equipment.


• Empty trash containers and operate dishwasher.


• Operate point-of-sale system including preparation and processing of accurate payments, day-end reports and money deposits; verify correct amount of change in cash box daily.


• Kindly and clearly communicate with students and staff about low and negative account balances.


• Communicate all negative account balances with Kitchen Manager on a daily basis.


• Properly receive, check-in and store food and equipment from warehouse and vendors. Maintain, date, and label food storage. Perform inventories as scheduled and assist Kitchen Manager with food and supply orders.


• Maintain compliance with Health Department standards, including high standards of sanitation and safety. Adhere to state, federal, and department guidelines, safety procedures, departmental policies and regulations, and HACCP standards.


• Foster a positive environment for other food service employees so that they can do their best work to serve our


• Maintain a growth mindset and actively seek opportunities to improve through personal and professional development.


• Cross-train in other tasks and in other areas of the kitchen.


• Attend all required departmental trainings.


• Arrive to work on time.


• Perform other duties as assigned.

Education and Related Work Experience

• High school diploma or equivalent required


• One year of related experience preferred in an institutional food service setting


• Equivalent combination of education and experience acceptable

Licenses, Registrations or Certifications

• Criminal background check required for hire


• CPR and first aid training will be required at hire

Technical Skills, Knowledge & Abilities

• Possess the following:
  
  
  
  • Oral and written communication skills
  
  
  • Conflict resolution skills
  
  
  • English language skills
  
  
  • Math skills
  
  
  • Interpersonal relations skills
  
  
  • Customer service and public relations skills
  
  
  • Critical thinking and problem-solving skills
  
  
  
  


• Count money and make change accurately.


• Operate a point-of-sale system with efficiency and accuracy.


• Possess skills in food preparation, service, and efficiency.


• Work various shift times, including early mornings.


• Maintain confidentiality in all aspects of the job.


• Manage multiple tasks with frequent interruptions, use time efficiently, demonstrate attention to detail, follow instructions, and respond to management direction.


• Promote and follow Executive Board policies.


• Adhere to attendance requirements, including regular and punctual employee presence.


• Maintain honesty and integrity in all aspects of the job.


• Work independently and manage time effectively.


• Participate and work in a team environment.


• Communicate, interact, and work effectively and cooperatively with people from diverse ethnic and educational backgrounds.


• Recognize the importance of safety in the workplace, follow safety rules, practice safe work habits, utilize appropriate safety equipment, and report unsafe conditions to the appropriate administrator.


• Operate a computerized security system.

Materials and Equipment Operating Knowledge

• Operating knowledge of and experience with personal computers and peripherals


• Ability to use a calculator and learn the point-of-sale accounting system


• Basic operating knowledge of and experience with oven, steamer, dishwasher, and other kitchen equipment


• Proficiency with email and communication tools

Physical Requirements & Working Conditions

The physical demands, work environment factors, and mental functions described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Required to carry and respond to cell phone during assigned shift.


• Responsible for assisting with the supervision and overseeing the well-being of students in common areas.