Food Service Concierge

The Role at a glance:

We are looking to add an enthusiastic, experienced Full-Time Food Service Concierge for hospitals to our healthcare team in Monroeville, PA. As a Food Service Concierge, you will have the opportunity to ensure accurate, professional, and secure processing of orders and to address patients and their guests are satisfied.

What you'll be doing:

• Fostering patient relationships by identifying and responding to their needs.


• Making internal or external contact with necessary personnel to address patient concerns as needed.


• Managing data to aid completion of patient orders.

What we're looking for:

Must-haves:

• Excellent written and verbal communication skills.


• High school diploma or equivalent.


• Strong interpersonal and communication skills.


• Knowledge of Microsoft Office, Outlook, telephone systems, printers, and fax machines.

Nice-to-haves:

• Experience in an acute care and/or healthcare environment, preferably in patient and resident services.


• At least one years’ experience in customer service or a call center.


• Associate’s degree or higher.

Where you'll be working:

• Forbes Hospital, located in Monroeville, PA

Full-Time Benefits:

• Medical 


• Dental


• Vision


• Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity


• Discount Program


• Commuter Benefits (Parking and Transit) 


• EAP


• 401k


• Sick Time


• Holiday Pay (9 paid holidays)


• Tuition Reimbursement 


• Paid Time Off 

Compensation:

• $50,000 per year