Food Service Coordinator

Duke University:

Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

Be You.

At Duke, we celebrate individuality and the unique perspectives that each member of our community brings. As the Food Service Coordinator, you’ll play a vital role in supporting Residential Dining operations and enhancing the campus dining experience. You’ll collaborate across teams, contribute to an inclusive and high-performing workplace, and help ensure students, staff, and guests receive exceptional service every day.

Be Bold.

In this role, you will help shape the efficiency and success of Duke Dining through strong coordination, system support, and operational excellence. From managing administrative workflows to supporting CBord systems and financial processes, you will bring organization, attention to detail, and innovation to a dynamic environment.

What You’ll Do:

Administrative Operations & Office Coordination

• Coordinate day-to-day administrative operations supporting Dining Services programs and leadership


• Maintain departmental records, calendars, and documentation for accuracy and efficiency


• Track employee attendance, maintain vacation calendars, and manage employee data updates


• Prepare and monitor maintenance and repair work orders

Procurement, Purchasing & Financial Support

• Process procurement card (PCard) transactions and ensure compliance with university policies


• Support budget tracking and recommend purchasing needs


• Manage ordering of office supplies and safety equipment


• Coordinate recurring food transfer processes, including Trinity Café and kosher transfers


• Partner with operational teams to ensure accurate and timely financial documentation

Systems & CBord Support

• Maintain department-specific systems to support operational continuity and reporting


• Serve as backup support for CBord system operations


• Execute routine CBord tasks and collaborate with staff on system workflows

Communications, Signage & Calendars

• Design and produce signage for daily operations and special events


• Maintain board plan and hours-of-operation calendars


• Develop clear and engaging communication tools to enhance service delivery

HR & Staffing Administration

• Support hiring processes, including job postings and offer letter preparation


• Maintain employee records and ensure accuracy of HR documentation

Coordination, Reporting & Partnerships

• Collaborate with internal departments to support program objectives


• Compile operational data and assist with reporting and analysis


• Track temporary labor to support reconciliation and workforce planning

Additional Responsibilities

• Contribute to departmental goals and take on additional responsibilities as needed

What You Bring:

Required Qualifications

• Education/Training
  Work requires the ability to provide supervisory coverage to food service functions generally equivalent to a high school education.


• Experience
  Work requires three years of experience in food and beverage service.

Preferred Qualifications

• Experience with menu management systems (e.g., CBord)


• Background in catering, dining, or hospitality operations


• Proficiency in Microsoft Word and Excel


• ServSafe and Allergen Certification (or ability to obtain within 60 days)

Key Skills

• Exceptional attention to detail and accuracy


• Ability to train and support diverse teams


• Strong interpersonal and customer service skills


• Ability to create visually appealing and accurate materials

Choose Duke.

At Duke University, you’ll join a community committed to excellence, innovation, and inclusion. You’ll have the opportunity to grow professionally while supporting a mission-driven organization that impacts thousands of students and campus partners every day.

Position Details

• Status: Full-Time, Regular, Non-Exempt, Onsite


• Schedule: Monday–Friday, 8:30 AM – 5:00 PM; occasional evenings/weekends for events


• Supervisor: Associate Director

Ready to Make a Difference?

Apply now and help shape an exceptional dining experience at Duke University.