Food Services Aide

JOB SUMMARY:

Performs service work as required to serve patients and staff meals.

EDUCATION, CREDENTIALS & EXPERIENCE REQUIREMENTS:

•  Basic ability to read, write, speak and understand simple instructions.
•  Education: High School graduate or equivalent.
•  Tech or vocational desirable but not necessary.
•  ServSafe Food Handler certification (or obtain within 90 days of hire)
•  CPR certification

GENERAL REQUIREMENTS:

•  Performs all job responsibilities in alignment with the mission and vision of the organization.
•  Performs other duties as required and completes all job functions as per departmental policies and procedures.
•  Maintains current knowledge in present areas of responsibility (i.e., self-education, attends ongoing educational programs).
•  Attends staff meetings and completes mandatory in-services and requirements and competency evaluations on time.
•  Wears protective clothing and equipment as appropriate.

GENERAL SKILLS:

•  Ability to communicate in English, both verbally and in writing.
•  Additional languages preferred.
•  Strong written and verbal skills.
•  Basic Computer Skills

WORKING CONDITIONS:

•  General environment: Works in a well-lighted, air-conditioned area, with moderate noise levels.
•  May be exposed to high noise levels and bright lights.
•  May be exposed to limited hazardous substances or body fluids, or infectious organisms.
•  May be required to change from one task to another or different nature without loss of efficiency or composure.
•  Periods of high stress and fluctuating workloads may occur.
•  May be scheduled as needed including overtime.

PHYSICAL REQUIRMENTS & DEMANDS:

•  Have near normal hearing: Hear alarms/telephone/normal speaking voice.
•  Have near normal vision: Clarity of vision (both near and far), ability to distinguish colors.
•  Have good manual dexterity.
•  Have good eye-hand foot coordination.
•  Ability to perform repetitive tasks/motion.
•  Continuously within shift (67-100%): Standing, Walking.
•  Frequently within shift (34-66%): Bending/Stooping, Pushing/Pulling, Lift/carry up to 20lbs, Lift/carry greater than 20 lbs. with assistance.
•  Occasionally within shift (1-33%): Sitting, Climbing, Twist at waist, Lift/Carry greater than 50 lbs. with assistance, Reaching above shoulder.

MISSION STATEMENT:

QUALITY HEALTHCARE: In our continuing effort to enhance the quality of life for the communities we serve, the Hospital Authority of Miller County is committed to the delivery of superior, safe, cost-effective healthcare through the provisions of education prevention, diagnosis and treatment.

JOB SPECIFIC COMPETENCIES:

•  Prepare toast, coffee for patient meals, set up cups or glasses for beverage, fill and cover them; place beverage and plates on correct trays; load cart according to room number.
•  Deliver food cart to nurse’s floor, serve patients at bedside, remove diet cart form trays and return diet cars to diet supervisor. Deliver all in-between meal trays, after NPS.
•  Pick up soiled trays, place back into food carts; return cart to kitchen; unload cart, scrap dishes for patients and employees, wash all dishes, silverware, and glasses; clean dish machine after each use; refill detergents when needed in dish machine.
•  Wash all pots and pans in the morning; assist cooks when needed on posts and pans at other times.
•  Sweep and mop kitchen floor and stock room; cleanup work area, food carts after each use, change mop heads after each use, clean mop room empty all trash cans, clean and reline.
•  Ice salad bar and dessert line on cafeteria; clean employee’s dining room and restock condiments; assist cooks or diet supervisor with initial food preparations or as needed in other areas. Assist with help on the cafeteria line or restocking as needed.
•  Responsible for making ice tea and lemonade.
•  Responsible for putting prices on stock and putting up all stock. ALWAYS ROTATE STOCK.
•  Perform all cleaning and extra cleaning and extra cleaning assignment by food service director.
•  Assist in preparing for special functions, board meeting dinners, and parties.
•  Perform other duties as assigned.

PROFESSIONAL REQUIREMENTS:

•  Follows Code of Conduct policy.
•  Adheres to dress code; appearance is neat and clean.
•  Completes annual educational requirements.
•  Maintains regulatory requirements.
•  Maintains patient confidentiality at all times.
•  Reports to work on time and as scheduled; completes work within designated time.
•  Wears identification when on duty; uses computerized time clock system correctly.
•  Completes in-services and returns in a timely fashion.
•  Attends annual review and/or skills fair and department in-services, as scheduled.
•  Attempts to end conversations and other interactions in a positive manner; leaves others with a good impression of the Hospital Authority of Miller County and its employees.
•  Complies with all organizational policies regarding ethical business practices.
•  Communicates the mission statement of the organization.

GUEST RELATIONS STANDARDS:

(All guest relation violations are subject to disciplinary action up to and including termination):

•  Always treat others in a friendly, helpful manner.
•  Refers co-workers to proper sources when unable to provide an answer.
•  Interacts with others in a professional and friendly manner.
•  Takes interest in others and always gives full cooperation to fellow workers.
•  Always maintains an open line of communication with other departments.
•  Thoroughly familiar with the hospital and the services it offers.

OTHER:

•  Responsibility to Report: It is the responsibility of every employee of HAMC to comply with federal, state and local laws and regulations, as well as, HAMC Policies and Procedures. Every employee is help accountable to participate in, comply with and report concerns to his or her supervisor or the Compliance Officer if illegal or unethical behavior is suspected.
•  As an employee of HAMC, you have been granted user access to applicable ePHI systems based on your position. This user or role-based access is intended to give you the minimum necessary access to perform your job function(s) only and should be used only as applicable.

OTHER DUITIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.