Food Services Aide Associate

At UK King's Daughters, we’re not just a healthcare facility — we’re a family of dedicated professionals who share a passion for making a meaningful difference in the lives of our patients. We’re more than just a place to work; we’re a place to grow, thrive, and contribute to our community.

Job Description:

Job Summary

Responsible for delivering exceptional customer service by serving food to patients, guests, and staff. Ensures timely ordering and delivery of meals by coordinating with the food service department. Orients patients to the room service program and supports their understanding of available options. Maintains professionalism and demonstrates compassion to uphold patient dignity, safety, and satisfaction.

Essential Functions

• Cleans and sanitizes dishes, utensils, trays, tables, work areas, and equipment according to food safety standards.

• Prepares, portions, and serves food for patients, cafeteria customers, catered events, and Meals on Wheels clients following written instructions and diet requirements.

• Assembles, delivers, and collects patient meal trays, ensuring accuracy with diet orders and patient identifiers.

• Processes menus and diet orders, reviews and updates patient dietary information, and assists patients with menu selections.

• Stocks, organizes, and rotates food, supplies, and equipment in work units, refrigerators, freezers, and storage areas.

• Operates and maintains dish room equipment, food preparation equipment, and cash registers, following safety and sanitation procedures.

• Provides customer service by greeting and serving customers, fulfilling cashier duties, and responding to special requests in a friendly, professional manner.

• Prepares reports and maintains records related to cash transactions, inventory, and meal census.

• Adheres to accepted food service sanitation and safety procedures, including proper handling of hazardous chemicals and use of protective equipment.

• Performs other duties as assigned.

Education Requirement

High school diploma or equivalent experience

Experience Requirement

0-2 years of experience in a healthcare, clinical setting, or a relevant area

An equivalent combination of education and experience may be considered.

All experience must be paid and in the same related field.

Part-time and PRN experience will be prorated based on hours worked per week.

Volunteer work and internships for academic credit are not counted.

Certifications & Licensures

N/A

Working Conditions

A. Lifting, pushing, and/or pulling objects up to 50lbs: 3. Intermittent (10% - 50% of the time)

B. Lifting, pushing, and/or pulling objects over 50lbs: 2. Occasional (< 10% of the time)

C. Standing or walking with objects up to 10lbs: 4. Regular (> 50% of the time)

D. Standing or walking with objects up to 25lbs: 3. Intermittent (10% - 50% of the time)

E. Sitting at computer workstation for extended periods: 1. Never

F. Risk of back injury from moving, lifting or positioning patients, equipment, or materials: 2. Occasional (< 10% of the time)

G. Repetitive motion: 3. Intermittent (10% - 50% of the time)

H. Working at heights above 4 feet: 1. Never

I. Working in confined spaces: 1. Never

J. Risk of injuries from use of equipment on the job: 3. Intermittent (10% - 50% of the time)

K. Job-related travel: 1. Never

L. Loud noises: 2. Occasional (< 10% of the time)

M. Temperature extremes: 3. Intermittent (10% - 50% of the time)

N. Hazardous chemicals and fumes including waste: 2. Occasional (< 10% of the time)

O. Radiation: 1. Never

P. Burns: 2. Occasional (< 10% of the time)

Q. Cuts/Punctures: 3. Intermittent (10% - 50% of the time)

R. Bloodborne/airborne pathogens: 2. Occasional (< 10% of the time)

S. Recombinant DNA or viral vectors: 1. Never

T. Combative/violent people: 1. Never

U. Animal handling (including carcasses): 1. Never

V. Please specify other(s) and amount of exposure (i.e. Occasional, Intermittent or Regular): N/A

Physical Demands

This position requires regular standing or walking with objects weighing up to 10 pounds; intermittent standing or walking with objects up to 25 pounds; intermittent lifting, pushing, and/or pulling objects weighing up to 50 pounds; occasional lifting, pushing, and/or pulling objects over 50 pounds; and performing tasks with intermittent repetitive motions (such as food preparation or cleaning). Also involves occasional risk of back injury from moving or lifting equipment or materials; intermittent risk of injuries from use of equipment on the job; occasional exposure to loud noises, hazardous chemicals and fumes including waste, burns, and bloodborne or airborne pathogens; intermittent exposure to temperature extremes and cuts/punctures.

Additional Job Descriptions

N/A

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